Catering Event Manager (Part-Time) Position Summary The Catering Event Manager serves as the on-site leader for catered events, ensuring exceptional execution from setup through breakdown. Acting on behalf of the Operations Manager, the Event Manager oversees staff, coordinates logistics, serves as the primary point of contact for clients and vendors, and ensures every event is delivered to Rocky Top Catering's standards of excellence. This position requires strong leadership, organization, problem-solving skills, and a passion for creating memorable guest experiences. Essential Duties and Responsibilities
- Review event details, timelines, floor plans, and client expectations prior to each event.
- Ensure all event information is thoroughly understood and communicated to staff before event execution.
- Execute all event details as outlined by the Sales and Operations teams.
- Manage and supervise a team of 2–20 event staff members during setup, service, and breakdown.
- Serve as the on-site liaison between clients, guests, vendors, and catering staff.
- Lead by example while maintaining a positive, professional, and guest-focused environment.
- Perform and oversee all service functions, including buffet service, plated meals, beverage service, bartending, and guest interaction.
- Assign staff responsibilities and ensure all team members understand their roles.
- Monitor event timelines and make real-time adjustments to ensure seamless execution.
- Resolve client concerns and operational challenges professionally and efficiently.
- Ensure compliance with company policies, food safety standards, and workplace safety regulations.
- Coordinate staffing, equipment, rentals, and event supplies as needed.
- Train, coach, and develop team members to support ongoing growth and performance.
- Maintain a "WOW" level of customer service for clients and guests.
- Complete post-event reporting, including labor reconciliation, employee clock-in/out verification, incident documentation, and final event summaries.
- Assist with loading, unloading, setup, and breakdown of event equipment as necessary.
- Maintain professionalism and represent the company positively at all times.
Qualifications
- Previous event management, hospitality, catering, restaurant, or customer service leadership experience preferred.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Outstanding customer service and public relations abilities.
- Ability to make sound decisions and remain calm under pressure.
- Strong organizational and time-management skills.
- Ability to troubleshoot and solve problems quickly and effectively.
- Ability to work independently and collaboratively within a team environment.
- Proficiency with basic technology, including email, scheduling software, and event reporting tools.
- Reliable transportation and a clean driving record required.
- Flexible availability, including evenings, weekends, holidays, and special events.
- Ability to perform all related job duties as assigned.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to bend, stoop, kneel, and reach frequently throughout shifts.
Compensation
- $20–$22 per hour, based on experience.
- Flexible part-time scheduling.
- Opportunities for advancement and professional development.
Why Join Rocky Top Catering?
- Work with one of the premier catering and hospitality companies in the Triangle.
- Be part of weddings, corporate events, social gatherings, and exclusive university events.
- Join a team-focused culture committed to excellence, hospitality, and creating unforgettable experiences.
Additional Information The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as business needs dictate. Employees may be required to perform other job-related duties as assigned.