CGI is seeking a ServiceNow Discovery Developer to develop, customize, and support ServiceNow Discovery capabilities within a large enterprise environment. The role will focus on identifying infrastructure, servers, network technologies, and cloud resources and ensuring accurate configuration data is populated into the CMDB.
The developer will build and customize ServiceNow Discovery patterns, configure Service Graph Connectors and other data ingestion mechanisms, troubleshoot Discovery and CMDB data quality issues, and validate configuration items and relationships. The position works closely with ServiceNow, infrastructure, network, server, cloud, IT asset management, and operations teams.
This is a hands on ServiceNow development and configuration role requiring candidates who can customize Discovery beyond standard out of the box implementations and troubleshoot complex identification, connectivity, connector, and data ingestion issues.
This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Birmingham, AL or Columbia, SC