CGI is seeking a Senior Production Support Engineer to provide advanced operational support for a highly available enterprise API platform running on Kubernetes and Apigee Hybrid within an AWS environment. Candidates must have deep Kubernetes and Apigee experience is required rather than general AWS support alone.
This role is responsible for troubleshooting complex Kubernetes workloads, API gateway and runtime issues, routing and backend connectivity, certificates/TLS, DNS, HTTP, and other platform related production problems. The engineer will lead technical triage, coordinate resolution across application, infrastructure, network, cloud, and Level 3 engineering teams, and support releases, platform changes, failover activities, and production recovery.
The position is primarily focused on production support and operational engineering, with targeted scripting and automation rather than application feature development.
This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL