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Added 36 mins ago
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Centers for Independence
Milwaukee, WI
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Centers for Independence

Payment Resolution Specialist

Milwaukee, WI, United States

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Job details

Posting language: English
Posted: Oct 12, 2026

Original job description

Job Purpose: The Payment Resolution Specialist position is responsible for ensuring claims are processed and paid. This position will be required to review and resolve issues with claims by the required deadlines to ensure timely payment. This position works on a team of specialists who partner with other departments to resolve claims escalations timely.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

Verifies, reviews, and enters timesheets, mileage logs, and expense reports timely and accurately.
Researches and resolves various issues with processing timesheets, mileage logs, and expense reports.
Works with other agencies to resolve budget and authorization issues.
Reviews various payroll related reports.
Reviews outgoing letters to participants within the program.
Maintains production requirements.
Understands payment rules and regulations and requirements of the program.
Provides courteous and professional service to customers.
Other duties as assigned

Qualifications

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

Minimum Required Education: High school diploma or equivalent required

Minimum Required Experience: 1+ year(s) of data entry experience preferred

Travel Type: None

Knowledge, Skills, & Abilities:

Ability to do highly repetitive tasks while maintaining focus
Ability to think critically and innovatively
Requires moderate knowledge of common computer software and able to learn and use new software
Analytical thinking and problem resolution.
Excellent organizational skills.
Ability to multitask.
Accepts personal responsibility for the quality and timeliness of his or her work and assumes ownership of the results.
Excellent verbal and written communication skills.
Ability to establish and maintain positive and effective work relationships with coworkers, and customers.
Ability to maintain a high energy level that is focused on completing departmental and agency goals in a professional and timely manner.
Adheres to strict deadlines for completing high volume tasks

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements: Sedentary work involves sitting most of the time.

Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing, analyzing, and accurately entering; viewing a computer terminal.

Working Conditions: None: The worker is not substantially exposed to adverse environmental conditions.

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More about this job

Skills

Payroll
Data entry
Analytical skills
Organizational skills
Multitask
Communication skills

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