Secure, Support, and Serve
Are you detail-oriented, tech-savvy, and passionate about safety and service? Join Blackwell, Inc. as a Security Officer, where you'll help maintain a safe, secure, and welcoming environment for residents, guests, tenants, and vendors. This role combines front desk operations, access control, customer service, security monitoring, dock operations, and routine patrols. Officers may also provide relief coverage at other assigned posts as needed to support daily operations.
The ideal candidate has a background in security operations, administrative support, and digital reporting systems and is comfortable balancing front desk responsibilities, dock operations, and active patrol duties throughout the property.
Weekly Work Schedule
• Days: Monday - Friday
• Hours: 10:00AM - 6:00PM
Key Responsibilities
• Provide professional customer service to residents, guests, tenants, vendors, and visitors.
• Manage access control, including issuing and deactivating access badges.
• Monitor visitor check-in and check-out procedures and provide parking validations as needed.
• Assist with property access for special events, deliveries, and contractors.
• Monitor dock operations, coordinate delivery access, and ensure established dock procedures are followed.
• Answer incoming calls, respond to inquiries, and direct visitors appropriately.
• Maintain front desk supplies, records, and documentation.
• Monitor security systems, including cameras, alarms, access control systems, and specialized software.
• Conduct routine foot patrols of designated interior and exterior areas to identify suspicious activity, safety hazards, and security concerns.
• Monitor entrances, common areas, parking areas, docks, and other assigned locations to maintain a safe and secure environment.
• Identify and report unsecured doors, maintenance concerns, suspicious activity, and other unusual conditions.
• Observe, document, and report incidents accurately and promptly.
• Follow established emergency response procedures and facilitate emergency notifications when necessary.
• Maintain detailed daily activity logs, incident reports, and patrol records using digital reporting tools.
• Provide relief coverage at other assigned security posts as needed and perform additional property-specific duties as assigned.
Qualifications and Expectations
• Strong attention to detail, observation, and documentation skills.
• Comfortable using computers, mobile devices, and digital reporting applications.
• Ability to perform routine foot patrols and remain active throughout the shift.
• Strong communication, customer service, and problem-solving skills.
• Ability to follow post orders, patrol schedules, and emergency procedures.
• Dependable, professional, and able to work independently while maintaining consistent communication with the security team.
• Positive, team-oriented attitude.
• Perform additional security and property-specific duties as assigned.
Requirements
Ideal Candidate Profile
• 21+ years of age.
• High school diploma or GED.
• Current St. Louis Security License (or ability to obtain one).
• Current and valid driver's license.
• 1+ year of security experience (preferred).
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and digital reporting software.
• Experience with security monitoring systems (preferred).
• Positive, team-oriented attitude.
• Availability for weekends, holidays, and flexible shifts (preferred).