Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Care Coordinator I to join our ICC team and help advance our mission of empowering people to live healthier, more fulfilling lives in Worcester, MA.
What We Offer
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You’ll Do
• Provide high quality Wraparound services for children/youth (ages 0-21) and families in their homes, schools and other community-based locations.
• Convenes and facilitates Care Planning Team (CPT) meetings including creation and reviews of the Individualized Care Plan (ICP) and updates the care plan to reflect the changing needs of the child/youth and family.
• Works directly and maintains regular and consistent in person communication with the youth, family, and team to identify strengths and needs of the youth and family, and strategies for meeting their needs.
• Collaborates and coordinates services with state agencies, the school system, primary care, and other service providers on behalf of the youth and family and as indicated on the ICP.
- Ensures Safety Plans are reviewed and updated, as needed, within program specified timelines when youth has contact with the Mobile Crisis Intervention Team, discharged from a 24-hour facility, when another safety issue arises, and at transition from ICC.
Who You Are
• Bachelor’s Degree in a related field with one year experience with youth with Serious Emotional Disturbance; OR Associate’s Degree or High School Diploma with 5 years’ experience working with youth with SED (required)
- CANS-MA certification (required)
• Must be willing to be trained in use of the CRAFFT
- Knowledge of mental illness/SED as manifested in children and adolescents as well as knowledge of treatment techniques (required)
- Experience facilitating meetings or groups (preferred)
- Working Knowledge of community resources (preferred)
- Strong verbal and written communication skills
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and apply today!
Shift: Monday - Friday 8:00am - 5:00pm (must be able to occasionally work until 8pm based on the needs of the families served)
Pay: $26.50 or $27.46 (bilingual)