Job Summary:
AudioCodes is expanding its investment in the financial services market and is looking for an experienced Strategic Sales Director to drive growth, define strategy, influence product direction, develop strategic partnerships, and build executive relationships across our North American retail and investment banking business.
If you've successfully sold technology solutions to retail or investment banks and are excited about the convergence of Voice AI, Microsoft Teams, customer engagement, compliance, and digital transformation, we'd love to talk. This role will lead strategic sales pursuits, build relationships with banks and partners, and influence cross-functional teams to expand AudioCodes' presence in the financial services industry.
Responsibilities:
Banking Market Ownership & Strategy
- Own and drive the retail and investment banking strategy across North America as the accountable individual seller.
- Carry an individual quota and own revenue growth across retail banks, investment banks, and capital markets firms.
- Develop and execute a banking GTM strategy aligned to customer experience, regulatory compliance, and operational efficiency.
- Build executive-level relationships with CIOs, CTOs, COOs, Chief Compliance Officers, and VP-level banking stakeholders.
Partner-Led Sales Execution
- Activate and enable strategic partners including SIs, MSPs, and consultants serving financial services.
- Drive joint pipeline development with partners in banking-focused accounts.
- Influence and accelerate opportunities through your own direct selling and through channel partners.
- Develop strategic relationships with banking-focused partners to expand market reach.
Solution-Based Selling
- Lead with business outcomes, not just infrastructure.
- Position Voice AI, Microsoft Teams voice and UC solutions, contact center integration, and secure, compliant voice infrastructure for branch, contact center, and trading floor environments.
- Translate technical capabilities into measurable ROI, risk reduction, and regulatory readiness.
- Address bank-specific requirements, including call recording and communications compliance (e.g., FINRA, SEC, Dodd-Frank, and MiFID II where relevant), information security, and third-party risk reviews.
Pipeline Development and Deal Execution
- Personally build and manage a strong pipeline across net-new and existing banking accounts.
- Drive complex, multi-stakeholder banking sales cycles, including procurement, vendor risk, and compliance reviews, from first meeting through close.
Banking Leadership, Market Expertise & Business Development
- Act as the banking subject matter expert for Sales, Marketing, Product Management, Alliances, and Partners.
- Develop and refine banking-specific sales plans and repeatable GTM motions.
- Represent AudioCodes at banking and financial services industry events, partner engagements, and executive customer briefings.
Qualifications:
- 8+ years of enterprise sales experience as an individual contributor, selling technology, UCaaS, CCaaS, or voice solutions into financial services.
- Proven success selling into retail banks, investment banks, or capital markets firms, with a consistent record of meeting or exceeding an individual quota.
- Strong experience working with partners and indirect sales models.
- Demonstrated ability to sell complex, solution-based offerings to executive stakeholders.
- Familiarity with Microsoft Teams ecosystem, contact center, compliance recording, or voice AI solutions preferred.
- Understanding of the regulatory and risk environment that shapes bank technology buying decisions.
Success Profile
- Comfortable building a vertical motion from early stages as a hands-on individual contributor.
- Strong storyteller who connects technology to banking outcomes.
- Demonstrated ability to build a new vertical market strategy and execution framework.
- Entrepreneurial mindset with the ability to create repeatable processes and scale a banking business from the ground up.