The Dartmouth Group is hiring a full time, front desk Concierge to support its condominium community in east Boston, MA.
Work hours are: Monday - Friday, 7am - 3pm.
Daily responsibiliites:
- Meet and greet homeowners, visitors, guests, contractors and vendors.
- Manage foot traffic in and out of the building.
- Walk and inspect lobby and common areas. Maintain cleanliness and order.
- Monitor security cameras.
- Receive, sort, log, and distribute mail, packages, and deliervies.
- Manage the Sign in and Sign out Log for packages, deliveries, keys, and FOBs.
- Activate and issue key FOBs.
- Manage phone and emails.
- Data enter.
- Assist in scheduling, coordinating, and assisting contractors and vendors onsite.
- Proactively identify, address, or report any safety concerns, maintenance issues, or irregularities within the common areas.
- Promptly communicate observations, incidents, and items requiring attention to management or a supervisor.
- Take ownership of the appearance and condition of lobby and amenity spaces, ensuring a welcoming environment for residents.
- Proactively problem solve, maintaining strong multitasking skills, and adapting quickly to changing priorities.
- Other duties as requested.
Hourly pay rate: $25-$27.
- High School Diploma or GED Required.
- 2+ years of concierge or in-person customer service experience.
- Excellent communication skills, written and spoken.
- Customer service focused and team oriented.
- Self-motivated, proactive, takes the initiative, with strong follow-up skills.
- Manage multiple projects at the same while maintaining positive and professional dispositon.
- Time management and time critical prioritization skills