AREA15 is an immersive entertainment and event destination that blends art and music in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion.
The Supervisor, Bars assists with the daily operations of bars throughout the district. This position leads the bar teams on shift, maintaining service and safety standards, and ensures every guest receives fast, accurate and responsible beverage service. This is a hands-on leadership role, the Supervisor works alongside the team, leads by example and coaches bartenders and barbacks in real time on drink quality, speed, guest engagement, and ART! service standards. As the on-floor point of contact for the bar team, the Supervisor helps resolve guest concerns, supports inventory and cost control, and works closely with operations, security, and event teams to keep beverage service aligned with guest volume and events throughout the district.
RESPONSIBILITIES AND DUTIES:
- Assist with supervising daily operations across AREA15 bar locations, ensuring guest service standards are met and assisting where needed
- Work behind the bar during peak periods and whenever business needs require, stepping into bartending, barbacking, restocking, or glassware runs to keep service moving
- Lead by example on speed, accuracy, cleanliness, and guest engagement, setting the standard through their own work on the floor
- Check in with bartenders throughout the shift to remove obstacles, rebalance workloads, and get supplies where they are needed
- Support bar leadership in carrying out operational plans, service standards, and departmental goals
- Lead pre-shift meetings, assign stations and breaks, and adjust staffing between bars based on guest volume and event activity
- Assist with training, coaching, and holding bartenders and barbacks accountable for drink accuracy, speed of service, cleanliness, and guest engagement
- Enforce responsible alcohol service, including ID verification, monitoring guest intoxication, and refusing service when appropriate
- Respond to and resolve guest concerns on the floor, escalating issues to leadership as needed
- Conduct opening and closing procedures for each bar, including setup, breakdown, POS reconciliation, and end-of-shift reporting
- Monitor bar restock requests and support weekly inventory counts to control waste, spillage, and cost of goods
- Ensure all bar locations meet health department, liquor license, and AREA15 safety requirements
- Report equipment and maintenance issues and follow up until they are resolved
- Coordinate with operations, security, and event teams to support events, peak periods, and special activations
- Assist with scheduling, timekeeping, and payroll accuracy for the bar team
- Assist with hiring, onboarding, performance reviews, and corrective action for bar team members
- Demonstrated ability to effectively use AI-enabled tools and technology to improve productivity, efficiency, and decision-making.
- Respond to time sensitive matters.
- Demonstrate ART! (AREA15's service standards) in every guest interaction.
- Adhere to department and company policies and procedures.
- Maintain a professional, polished appearance in line with AREA15 standards.
- Work various shifts, including nights, weekends, and holidays.
- Perform other work-related duties as assigned.