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- JOB TITLE: Mortgage Loan Closer
SUMMARY: This position is responsible for closing loans and disbursing loan funds.
DUTIES AND RESPONSIBILITIES:
- Reviews approved mortgage loan approvals to determine conditions that must be met prior to closing have been satisfied and reviewed by underwriting.
- Ensures that all loans meet guidelines for quality and regulatory compliance and investor closing standards are met.
- Maintains communication with customers, departments, closing agents, realtors, and builders to promote positive business relations and relate loan status.
- Establishes and maintains a thorough knowledge of all products and investor requirements to ensure quality closing packages.
- Reviews files prior to closing to verify that abstracts and/or title opinions are clear; forwards copies to all parties involved; reviews all surveys, termite inspections, final inspections, and verifies accuracy of closing conditions.
- Closes the loan; inputs information into computer, prepares additional documentation, balances account for closing, prepares package for closing agent and/or customer, and ensures timely recording of all documents and disbursement of all funds.
- Prepares and explains closing requirements to closing agent and/or customer.
- Protects bank collateral by reviewing and analyzing title work to verify that all liens are clear.
- Reviews and verifies executed closing packages to ensure all documents are signed appropriately and all fees are included with the package.
- Maintains knowledge of all mortgage and compliance policies and procedures.
QUALIFICATIONS:
- Bachelor's Degree from four-year college or university preferred. Will consider a combination of education and experience.
- A minimum of 2 years closer/funder or related experience.
- Computer skills required: Microsoft Office Suite and Encompass preferred.
COMPETENCIES:
- Adaptability - Adapts to changes in the work environment; manages competing demands.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments.
- Ethics - Treats people with respect; keeps commitments.
- Interpersonal Skills - Focuses on solving conflict, maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations.
- Written Communication - Writes clearly and informatively.
Disclaimer:
This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.