Sales Manager
Location: Austin, TX
Reports to: Senior Sales & Events Manager
About Alexa MGMT
Alexa MGMT is a Texas-based hospitality management and development company known for crafting one-of-a-kind guest experiences across a collection of boutique hotels, restaurants, and gathering spaces. We partner with visionary owners and teams to bring distinctive properties to life - rooted in community, design, and exceptional service.
We are seeking a Sales Manager to oversee all inbound Sales leads and contracts across multiple properties within the Alexa MGMT portfolio.
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Position Overview
The Sales Manager ensures exceptional customer service and internal communication from the generation of a new lead through its successful hand over to the events team. This includes duties such as client communication, lead generation & community involvement, negotiating contracts, being available for property tours, and coordinating details & expectations with team members.
Responsibilities
Sales:
• Lead generation and prospecting
• Pre-contract: lead response and follow up, property tours, negotiation and contracting
• Post-contract: comprehensive turnover to events and operations teams, ensuring all contractual obligations are upheld by all parties
• Administrative: maintaining a clean and up-to-date funnel within the system, overseeing venue scheduling for both external and internal usage
Skills
• Excellent communication and interpersonal skills, including writing, proofreading and speaking skills
• Ability to manage multiple projects
• Highly organized and detail oriented
• Ability to accomplish projects with little supervision
• Exceptional customer service ethic and high expectations for quality
• Public relations skills
• POS experience
• Tripleseat or the like – Event coordination software
• Problem-solving or conflict management skills
• Collaborative team member
Requirements
• Some restaurant experience and interest in or knowledge of beer, wine, and liquor
• Ability to professionally represent hotel and restaurant
• Work from home may be approved after probationary period & achieved metrics
• Must be able to work nights and weekends as required by the business
• Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment is preferred
• Prior Sales experience
• High school graduate or GED. Some college or technical education preferred
Other physical and / or special requirements
• Standing or walking for long periods of time
• Climbing stairs on a regular basis
• Using stepladders
• Frequent bending and lifting weight up to forty pounds
• Fast paced physical environment
• Crowded physical proximity and conditions when managing events
Benefits:
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
Compensation
• Base salary of $55,000
• Sales incentive based on contracted revenue & group satisfaction survey scores
Reporting Structure
This position will report directly to the Senior Sales & Events Manager