AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $4B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
- A hybrid in office schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
Job Summary
The purpose of the Quality Engineer is to establish and maintain a disciplined and data-driven internal quality system and to coordinate with Suppliers, Manufacturing, and Purchasing to integrate sound quality policies throughout the Supply Chain. The QE will execute projects to maximize value by improving the quality of raw materials that are purchased and used in manufacturing. As a part of this effort, the QE will be responsible for conducting supplier audits, monitoring the performance of current suppliers, and issuing and monitoring Supplier Corrective and Preventative Action plans and activities to closure, including objective evidence of effectiveness. In addition, the QE’s internal efforts will assist in developing control plans, ensuring process discipline through effective process auditing, and driving problem resolution and improvement through a closed-loop, data-driven approach. The QE will be a member of the quality team and will be accountable for leading projects to reduce defects in manufacturing, supporting quality control test and measurement processes.
Responsibilities
- Evaluate and assess suppliers’ quality systems and manufacturing processes as a part of supplier qualification efforts.
- Identify non-conformances and opportunities for improvement. Request, approve and follow-up on corrective actions with suppliers.
- Track, analyze, and report supplier quality performance.
- Perform internal audits of critical operational processes.
- Develop control plans to monitor the quality of incoming materials and internal production processes.
- Apply six-sigma and DMAIC methodology to create a data-driven improvement cycle throughout the production environment.
- Investigate and resolve quality issues to include technical disposition of items with defects or anomalies, and the initiation of corrective and preventative actions to improve manufacturing process capability and performance.
- Interact with customers on technical and quality related topics or issues. Lead all efforts to resolve customer complaints attributed performance.
- Lead, participate, and support cross-functional project teams as assigned to achieve required objectives on-time and on-budget.
- Develop policies & procedures to continuously improve the quality system.
- Participate in the maintenance of ISO 9001 registration and any other quality system requirements.
- Adhere to and promote the environmental, health & safety policies of AFL.
Personal Qualities
- Strong interpersonal skills: ability to work well with others in both one-on-one relationships as well as group activities.
- Excellent oral and written communication
- Strong attention to details and due diligence.
- Results-oriented professional able to solve complex problems and implement
Qualifications
- 5+ years’ experience in a manufacturing environment as a process, quality, or project
- Demonstrated ability in process-based auditing, root cause analysis, problem solving, and process improvement techniques.
- ASQ certification (SSBB, CQE, CQM and/or CQA) is
- Ability to distinguish successful, closed-loop quality systems from those that create risk due to fundamental system weaknesses.
- Ability to work with suppliers in a partnership to ensure quality
- Ability to conduct informative, process-based audits based upon a thorough understanding of quality system requirements.
- Strong in Microsoft Office and statistical analysis
Working Conditions
- Normal office/manufacturing environment
- Able to support off-shift and/or weekend operations
- Able to travel up to 15%