Adecco assists a local client recruiting for Business Analyst opportunities in Houston TX. This is an excellent opportunity to join a Fortune 200 energy company headquartered in Baltimore, Maryland, and the largest producer of clean, emissions-free nuclear power in the United States. If Business Analyst sounds like something you would be interested in, and you meet the qualifications listed below,
Responsibilities for Business Analyst include but are not limited to:
· Support customer onboarding and account setup activities by accurately entering, validating, and maintaining customer information. · Respond to customer requests, billing inquiries, and payment-related escalations in a timely and professional manner. · Perform audits and quality reviews to ensure data accuracy and compliance with established procedures. · Coordinate with utility providers and internal stakeholders to resolve customer issues and service requests. · Review operational processes, identify discrepancies, and recommend improvements to enhance efficiency and accuracy. · Maintain productivity standards and consistently meet weekly performance metrics and deadlines. · Track, document, and communicate customer interactions and issue resolutions. · Support ongoing process improvement initiatives and contribute to team objectives.
Candidates for Business Analyst must meet the following requirements to be considered:
· Bachelor's degree preferred; candidates with significant relevant experience may also be considered. · 1-3 years of professional experience in customer service, operations, data processing, billing support, account management, or a related field. · Experience interacting professionally with internal and external customers. · Strong attention to detail with demonstrated experience in data entry, auditing, validation, payment processing, or similar detail-oriented tasks. · Excellent analytical and problem-solving skills with the ability to identify issues and recommend solutions. · Strong collaboration and communication skills with the ability to work effectively across multiple teams. · Intermediate Microsoft Excel skills, including working with spreadsheets, templates, sorting, filtering, and basic data analysis. Preferred Qualifications · Previous experience in utility, energy, billing, customer operations, or service-related environments. · Exposure to customer onboarding, payment processing, account maintenance, or operational support activities. · Experience working with high-volume transactions and customer data.
What's in this Business Analyst position for you? · Pay: $24.13/hr. · Shift: 8:00 AM-5:00 PM Mon- Fri · Houston, TX(Hybrid role) · Weekly paycheck Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
This Business Analyst is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Business Analyst position and other opportunities Houston, TX(Hybrid role) apply today!
Pay Details: $24.13 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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