Service Support Representative

Adecco is currently assisting a local customer in their search for a Service Support Representative in Durham/Research Triangle Park, NC 27709. This is a great opportunity to further your existing customer service and administrative skills while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

• Shift: Monday-Friday, 8AM-5PM
• Weekly paycheck
• Pay: $30-35.00/hour (based on experience)
• Access to Adecco's Aspire Academy with thousands of free upskilling courses

Responsibilities:

• Provide exceptional customer service by responding to customer inquiries via phone, email, and other communication channels
• Process service requests, enter and maintain accurate customer records, and update account information in company systems
• Coordinate with internal departments to resolve customer concerns and ensure timely follow-up
• Support daily administrative operations, including scheduling, documentation, data entry, and reporting

Requirements:

• Previous customer service, administrative support, call center, or service coordination experience preferred
• Strong communication, problem-solving, and interpersonal skills
• Proficiency with Microsoft Office Suite and the ability to learn new software systems quickly
• Excellent organizational skills with strong attention to detail and the ability to multitask in a fast-paced environment

This role is being recruited for by one of our Centralized Delivery Teams and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Service Support Representative position with Adecco in Durham/Research Triangle Park, NC, apply today!

Pay Details: $30.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.