•
Information About Us:
AbilityFirst provides a variety of programs designed to help people with disabilities achieve their personal best throughout their lives. We do this by creating targeted programming to help an individual successfully transition from childhood to adult life. Summary
Responsible for:
- Receiving visitors to AbilityFirst, determining nature of their visit and notifying appropriate staff.
- Answering and transferring telephone calls.
- Representing AbilityFirst to callers and visitors in a friendly, professional manner.
Primary duties
- Responds to telephone calls in a timely, friendly manner; assists callers within scope of responsibility; takes accurate, complete messages; forwards calls to other individuals or departments as appropriate.
- Greets and signs in visitors and informs staff members of visitors' arrivals; assists visitors within scope of responsibility; confirms and cancels appointments for staff members.
- Reports telephone and equipment problems to appropriate department for service calls.
- Maintains a clean, tidy, and welcoming reception/lobby area.
- Receives the mail and packages for Headquarters Office. Follows mail processing procedures for sorting and routing.
- Performs various clerical duties including routine correspondence, data entry, collating and copying materials, and similar office duties for various Headquarters departments.
AbilityFirst is an equal opportunity employer and encourages People of Color, people with disabilities, and LGBTQ+ individuals to apply. AbilityFirst Team Values = Heart Teamwork AbilityFirst’s team draws its strength from a shared enthusiasm for each other’s success. We live our mission at work and away. In pursuit of that commitment, we enthusiastically build connections between us to continuously learn from one-another and actively seek feedback to improve our approach to the work. Kindness We nurture a warm and engaging work environment with trust and respect for one another. Rooted in our mission, we approach each other with humility, humor, and a generosity of spirit. We value diversity and cultivate open and honest communication to understand each other. We Get the Job Done AbilityFirst’s team members are open-minded and innovative leaders, guided by a strong moral compass. We approach problems with creativity and follow-through, holding ourselves and each other accountable for staying focused on the goals we set together.
M-F, 12:00-6:00pm 27.5hrs