Duties and Responsibilities
- Identify and clearly document business unit requirements.
- Analyze firm functions, processes, activities, and systems to improve their performance and/or effectiveness.
- Determine the most useful business solutions for the firm.
- Recommend alternative solutions to best meet the firm's goals.
- Work closely and collaboratively with leadership and key business stakeholders to identify and solve a variety of business problems.
- Solicit from stakeholders the symptoms of a problem, formally define the problem, break problem into component parts, and gather information about each of these parts from a variety of sources.
- Write a description of business needs, business program functions, and steps required to develop or modify an application/system/process.
- Review current capabilities, workflow, scheduling, lifecycle, and other limitations to determine if a program or program change is possible within an existing system (current vs. future state).
- Document requirements in such a way that they may be tested in a standard/repeatable fashion.
- Perform testing of requirements that have been written/documented, to assist with QA.
- Write technical and process documentation and other relevant diagrams and materials.
- Clear obstacles, bird-dog tasks and team member accountability, and escalate issues, as required.
- Drive broad stakeholder engagement and communications.
- Assist with oversight of 3rd party suppliers that are engaged on efforts.
- Consult with other team members regarding project management standards and activities.
- Coordinate with project teams.
- Create project and process specifications.
Job Requirements
- 3+ years’ experience as a business analyst, supporting both application development, infrastructure, and/or security technology initiatives.
- Must have an understanding of and experience with project management methodologies, including iterative development, Agile/Scrum, and structured approaches.
- Must have strong knowledge and experience with MS Project or other project management software (Jira, Redmine, Confluence, GitHub, Version One, Yodiz, SmartSheet, Teams, etc.)
- Experience establishing, documenting and maintaining process information.
- Experience in financial services and regulated environments is required.
- Gain a good understanding of the organization’s business goals and objectives.
- Excellent communication skills, both written and verbal, including the ability to create and deliver technical presentations to technical and non-technical staff, and communicating with executive and operational management.
Certifications
- One or more of the following certifications are preferred:
- PMI Professional in Business Analysis (PMI-PBA)
- IIBA Certified Business Analysis Professional (CBAP)
- IIBA Certification of Capability in Business Analysis (CCBA)
- IIBA Entry Certificate in Business Analysis (ECBA)