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Who We Are ZT Systems is an established multi-billion dollar technology company with 25 years in business. We are one of America’s fastest-growing private companies. At ZT Systems, we put people first, and from day one our team members take on an ownership mentality. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers. What We Do ZT engineers hyperscale compute and storage solutions that are tailored to the unique workloads and business needs of our global datacenter customers. With the proven ability to deliver these solutions, ZT Systems is well positioned as the design, manufacturing and logistics partner of choice for hyperscale compute and storage customers. The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of integrity. The role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner., along with championing new processes and inspiring other improvements. What You’ll Do
- The Customer Operations Senior Analyst will:
- Demonstrate ability to achieve results in managing demand and supply activities
- Be accountable for supply and demand activities for multiple components, ensuring that performance (inventory, cost, etc.) meets the overall business needs
- Have strong ability to leverage systems (SAP preferred) and data in making decisions and influencing stakeholders
- Develop, implement and operationalize business strategies and process improvements
- Coordinate with procurement managers to drive improvements and ensure continuity of supply
- Analyze business patterns and changes to develop unique business insights and recommendations
- Collaborate with all stakeholders to support customer allocations and priorities
- Identify/recognize problems from various perspectives (cross-org) in order to understand implications and propose solutions.
- Collaborate, influence and lead others to solve complex problems
- Plan, manage and track all inventory to mitigate aging, risk and excess
What You’ll Bring
- Bachelor’s Degree preferably in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent.
- Minimum of 5 years of work experience
- Knowledge of business operations, including forecasting, procurement and material management
- Detail-oriented and organized
- Drive for results combined with strategic agility and high quality of work
- Negotiation, presentation and communication skills
- Advanced problem-solving skills
- Extremely strong spreadsheet, modeling and visualization skills
- Ability to adjust priorities quickly in a fast-changing environment
- Ability to manage complex projects and drive to completion
Here at ZT, we recognize hard work, commitment, leadership, and results, and we truly believe that behind every quality solution is a team of highly talented individuals. Are you ready for a change? Join us at this critical growth inflection point as we engineer the hardware infrastructure powering a world of cloud computing, cloud storage, artificial intelligence and machine to machine transactions. ZT Systems - Transforming Ideas Into Reality. ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.