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Zingtree

Software Development · United States

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About Zingtree

AI Agents for Complex Customer Support

Industry
Software Development
Company size
51-200 employees
Headquarters
Palo Alto, CA
Founded
2020
Company type
Privately Held

Zingtree is the first Deterministic Agentic AI platform for complex CX.

Zingtree’s no-code, enterprise-grade workflow automation platform is trusted by CX, support, and operations leaders such as Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right.

With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.

Specialties

  • CX Automation Platform
  • Artificial Intelligence
  • Generative AI
  • CX Flows
  • CX Answers
  • CX Actions
  • CX Insights
  • Business Process Automation
  • Customer Support
  • Call Centers
  • Self-Service Support
  • Knowledge Management
  • Decision Tree Software
  • Agent Scripting
  • Agent Assist
  • Workflow Automation
  • Integrations
  • Process Automation
  • Intelligent Process Automation
  • AI Agents
  • and AI Agent Builder

Company locations

  • Palo Alto, CA 94306, US

  • 700 Larkspur Landing Circle, Suite 199, Larkspur, CA 94939, US

Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.

On LinkedIn

Followers
3,878
People linked to this company
40

People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.

Employer category

Other employer

Estimated from the company profile. This category has not been confirmed by the employer.