Job Title:VP, Enterprise Applications & Digital PlatformsLocation: NYC - Hybrid- 3 daysTerms- Full TimeSalary: $175000-$250000 + 25% bonusOur client is is the oldest banking association and payment infrastructure company in the United StatesPosition summary:The VP, Enterprise & Digital Platforms is accountable for the strategy, governance, delivery, operation, and continuous improvement of the company's core enterprise and digital technology platforms within a regulated financial payments environment. The portfolio includes ServiceNow, Workday, Salesforce, SAP Ariba, the corporate website powered by Storyblok, Shopify, and enterprise observability capabilities including Dynatrace. This role combines enterprise platform leadership, process engineering, workflow automation, observability, IT asset lifecycle management, digital experience, operational resilience, and technology risk management. The VP will ensure platforms are secure, resilient, cost-effective, well-controlled, integrated, and aligned with business growth.Operating within a lean technology organization, this leader will balance strategic leadership with hands-on engagement and partner closely with Technology, Operations, Finance, HR, Procurement, Sales, Marketing, Risk, Compliance, Security, Legal, and Audit.Essential Functions and Responsibilities: Enterprise & Digital Platform Strategy * Define and execute the enterprise platform strategy, roadmap, and investment priorities aligned with company growth, business objectives, regulatory requirements, and risk appetite. * Provide executive technology ownership and governance for ServiceNow, Workday, Salesforce, SAP Ariba, Storyblok, Shopify, Dynatrace, and associated capabilities. * Establish clear standards for platform ownership, architecture, integration, security, data, configuration, customization, lifecycle management, and controls. * Drive simplification of the technology landscape by reducing unnecessary applications, integrations, customization, and technical debt. * Establish an out-of-the-box-first, configuration-over-customization approach across strategic SaaS platforms. * Maintain a pragmatic multi-year roadmap balancing business demand, innovation, risk, technical debt, cost, and available resources.Platform Ownership & Business Enablement * ServiceNow: Lead strategy across ITSM, ITOM, ITAM, CMDB, service mapping, workflow automation, event management, and related enterprise capabilities. * Workday: Partner with HR to optimize employee lifecycle processes, workflow, reporting, data quality, controls, and employee experience. * Salesforce: Partner with commercial teams to improve CRM, customer lifecycle management, sales effectiveness, service, workflow automation, and customer insights. * SAP Ariba: Partner with Finance and Procurement to improve sourcing, purchasing, supplier management, spend visibility, controls, and source-to-pay processes. * Storyblok / Corporate Website: Partner with Marketing and Communications to deliver secure, high-performing, accessible, and flexible corporate digital experiences. * Shopify: Provide technology leadership for digital commerce capabilities, ensuring appropriate security, scalability, payment integration, and operational controls.Process Engineering, Automation & AI * Lead process engineering and optimization initiatives across the platform portfolio, identifying manual processes, control gaps, service failure points, and opportunities for standardization. * Design scalable and auditable workflows integrating business, service, asset, customer, employee, and operational data. * Leverage native platform automation capabilities before introducing additional applications or custom development. * Identify high-value opportunities to apply AI, generative AI, and intelligent automation across employee, customer, procurement, sales, and technology workflows. * Partner with Security, Risk, Compliance, L