About Workforce Connections
At Workforce Connections, Inc. (WCI), we believe that meaningful work changes lives. As a nonprofit organization dedicated to connecting people, work, and training, we provide innovative workforce development, family support, education, and community-based services that empower individuals, strengthen families, support employers, and build thriving communities. Every member of our team plays an important role in creating opportunities, removing barriers, and helping people discover their purpose, passion, and potential.
Position Summary
The Career Planner provides person-centered case management and employment planning services that help individuals and families achieve employment, economic stability, and long-term self-sufficiency. This position works closely with participants to assess strengths and barriers, develop individualized employment plans, coordinate supportive services, and connect individuals with employment, education, training, and community resources.
Primary Responsibilities
- Provide participant intake, eligibility determination, case management, and employment planning services.
- Develop individualized employment and service plans that support participant success and long-term self-sufficiency.
- Connect participants with employment opportunities, education, training, supportive services, and community resources.
- Build partnerships with employers, educational institutions, and community organizations to expand opportunities for participants.
- Maintain accurate documentation and ensure compliance with program requirements and organizational policies.
- Manage an assigned caseload while monitoring participant progress and program outcomes.
- Perform other duties consistent with the responsibilities of the position.
Qualifications
Education & Experience
- Bachelor's degree in human services, education, business, or a related field preferred. Equivalent combinations of education and experience may be considered.
- Experience providing case management, employment services, workforce development, or related human services preferred.
Knowledge & Skills
- Excellent communication, organizational, problem-solving, and time management skills.
- Ability to build positive relationships with participants, employers, community partners, and coworkers.
- Ability to manage multiple priorities while providing high-quality customer service.
Technology
- Proficiency with Microsoft 365 and the ability to learn case management and other agency software.
Other Requirements
- Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain certification throughout employment.
- Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.
Why Join Workforce Connections?
At Workforce Connections, our work changes lives. Every day, our team helps individuals and families build employment, financial stability, and opportunity while strengthening employers and the communities we serve. If you're looking for a career where your work has purpose and your contributions make a meaningful difference, we'd love to hear from you.
Applications will be reviewed beginning November 16, 2026. The position will remain open until filled. Interested applicants are encouraged to apply early.