Housing Manager - Job Posting Position: Housing Manager Job Type: Full-Time Thank you for your assistance. I look forward to working with you. Job description: attached Position: Housing Manager Veterans Memorial Hours and shifts: Full-Time/35 Hours; Monday-Thursday 8:00 am-4:00 pm; Friday 8:00 am- 1:00 pm Salary: $77,187.40 (Non-Exempt) Location: 2 Bourdon Boulevard, Woonsocket, RI Experience requirements (if applicable): Department: Public Housing Union Affiliation: Teamsters Reports To: Director of Housing Services Supervises: Senior Data Clerk, Data Clerks, Inspectors, and Resident Service Coordinator Position Summary The Housing Manager is responsible for overseeing the overall management, operations, and compliance of up to 600 housing units within the Woonsocket Housing Authority portfolio. This position ensures that all properties are managed efficiently, with a focus on regulatory compliance, rent collection, lease enforcement, resident services, and staff supervision. This position requires strong leadership, organizational, communication, and problem-solving skills, along with the ability to manage multiple priorities and maintain accountability. Key Responsibilities Property Management and Compliance Oversee daily operations of assigned housing developments, including occupancy, leasing, inspections, vacancies, and property conditions. Ensure compliance with HUD regulations, Fair Housing requirements, and WHA policies and procedures. Monitor annual recertifications, interim rent adjustments, tenant eligibility, and lease compliance. Coordinate with Maintenance regarding work orders, unit turnovers, repairs, and property upkeep. Monitor occupancy and implement strategies to reduce vacancies. Staff Supervision and Leadership Directly supervise Senior Data Clerks, Data Clerks, Inspectors, and the Resident Service Coordinator. Assign responsibilities, monitor productivity, and establish performance expectations. Train, coach, evaluate, and provide guidance to assigned employees. Promote teamwork, professionalism, and accountability. Financial and Administrative Responsibilities Monitor rent collections, delinquent accounts, repayment agreements, and financial reports. Assist with budget monitoring and cost-effective property operations. Prepares reports for management, the Board of Commissioners, and HUD as required. Maintain accurate tenant records and documentation using Yardi Voyager 7S, including rental accounts, recertifications, resident complaints, and lease enforcement activities. Resident Relations and Quality Assurance Address resident complaints, grievances, lease violations, and other housing-related concerns. Coordinate resident meetings, community resources, and supportive service referrals. Conduct periodic reviews of tenant files and property operations to ensure compliance. Identify deficiencies and implement appropriate corrective actions. Collaborate with internal departments and community partners to ensure effective resident services. Perform other related duties as assigned. Qualifications High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred. Three to five years of experience in public housing, affordable housing, or property management preferred. Previous supervisory or management experience required. Knowledge of HUD regulations, Fair Housing requirements, and lease enforcement preferred. Strong leadership, communication, organizational, and conflict resolution skills. Proficiency in Microsoft Office and property management software; experience with Yardi Voyager 7S preferred. Ability to supervise staff, prioritize responsibilities, meet deadlines, and maintain accurate records. Ability to maintain confidentiality, exercise sound judgment, and provide professional resident services. Work Environment This position involves of ice-based responsibilities and on-site visits to assigned public housing developments. This position requires regular interaction with residents, employees, contractors, and community partners.