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Wolfe Eye Clinic

Patient Representative

Waterloo, IA, United States

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Job details

Posting language: English
Posted: Oct 12, 2026

Original job description

Patient Representative

At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Patient Representative based in Waterloo

Responsibilities include:

• Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.

• Patient registration and dismissal.

• Answering telephone calls in a clear professional manner.

• Making, canceling, and rescheduling patient appointments.

• Gathering, verifying, and entering demographic and insurance information.

• Collecting payments and issuing receipts.

• Opening and/or closing the clinic according to scheduled rotation.

• Maintaining patient records according to HIPAA guidelines.

• Effectively interacting with co-workers, physicians, and patients.

• Performing other duties as needed.

Qualifications include:

• Ability to demonstrate strong patient service skills.

• Ability to effectively enter information into a variety of computer programs.

• Ability to portray a professional attitude and appearance.

• Ability to demonstrate strong verbal and written communication skills.

• Ability to thrive in a fast pace environment.

Preferred (but not required) qualifications are:

• Previous experience in a medical office.

• Previous experience with an electronic medical record or medical office software.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.

EOE

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Skills

Communication skills
Office software

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