SERVER - Job Description
Title: Server
Reports to: Manager on Duty
Summary of Position:
Responsible for positive guest interactions while serving guest in a friendly and efficient manner. At all times, the server is expected to know and execute the Wings Etc. Server Top Ten in order to make our guests feel welcomed, comfortable, important and relaxed, providing a best-in-class dining experience.
Duties & Responsibilities:
- Prepares tables, rolling silverware, making sure condiments are refilled and performing other checklist tasks.
- Staying updated on current menu, liquor and beer choices, and specials.
- Maintain sanitation, health, and safety standards in work areas.
- Greets guest at door immediately.
- Greets guest within 60 seconds of being sat at table.
- Promotes Specials and Programs.
- Offers specific drinks, desserts and appetizers.
- Writes order on server pad.
- Treats all guest in the restaurant as their own. Assures guest food is at table in 12 minute of the time you rang it in.
- Delivery of food and beverages.
- Pre-Bus and Bussing tables.
- Uses POS system for order entry, transaction processing of cash, credit cards and Wings Etc. Gift Cards. Provides guest with exact change in cash.
- Seat Guests at tables.
Qualifications:
- Communication: Speaks and writes English.
- Math: accurately able to add, subtract, multiply and divide.
- Food Safety knowledge and/or certification.
- Stamina: You will need to be able to stand on your feet for long periods and lift heavy objects up to 50 pounds from storage.
- Teamwork: You will need to be able to work as a team to create a great dining experience for customers.
- Valid State Server Alcohol Permit
- Valid State Server Alcohol Training Certification.