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Added 30 mins ago
WU
Supervisor, AML Compliance - Atlanta, GA (Hybrid)
Western Union, LLC
United States
- $90,000 to $115,000 USD / year
Added 30 mins ago
Product Manager, Consumer Services
Western Union, LLC
Denver, CO
Added 4 hours ago
Partner Service Manager (Spanish Fluency Preferred)
Western Union, LLC
United States
Added 2 days ago
WU
Part-Time Bilingual Retail Sales and Customer Service Associate in Houston, TX at Bellaire Blvd
Western Union, LLC
United States
- $16.5 USD / hour
- Part-time
Added 2 days ago
Senior UI/UX Designer
Western Union, LLC
Denver, CO
Added 2 days ago
WU
Global KYC Senior Architect, Solution Engineering (Hybrid)
Western Union, LLC
United States
- $165,000 to $180,000 USD / year
Added 4 days ago
WU
Senior Site Reliability Engineer, Risk and Compliance Platforms - Austin, TX (Hybrid)
Western Union, LLC
United States
- $125,000 to $140,000 USD / year
Added 5 days ago
WU
Senior Analyst, Financial Reporting
Western Union, LLC
Denver, CO
- $85,000 to $100,000 USD / year
This position requires candidates to be based in Denver location with an expectation to work from the office at least three days per week
Added 5 days ago
WU
Lead Bilingual Retail Sales and Customer Service Associate in Los Angeles, CA at West 8th St
Western Union, LLC
Los Angeles, CA
- $27 USD / hour
Added 5 days ago
WU
Bilingual Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd
Western Union, LLC
United States
- $16.5 USD / hour
Added 9 days ago
WU
Senior Auditor
Western Union, LLC
United States
- $110,000 to $119,000 USD / year
This position requires candidates to be based in Atlanta with an expectation to work from the office at least three days per week
Added 9 days ago
Sr. Manager Consolidation / Retail Reporting
Western Union, LLC
Miami, FL
This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week
Added 9 days ago
Manager FP&A Retail Strategic
Western Union, LLC
Miami, FL
This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week
Added 9 days ago
Manager FP&A Retail Independent
Western Union, LLC
Miami, FL
This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week
Added 9 days ago
Manager FP&A CS and Owned Stores
Western Union, LLC
Miami, FL
This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week
Added 9 days ago
Sr. Manager NA FP&A Consolidation & Analysis
Western Union, LLC
Miami, FL
This position requires candidates to be based in Atlanta or Miami with an expectation to work from the office at least three days per week
Added 11 days ago
Director, People Analytics & AI
Western Union, LLC
Denver, CO
Added 11 days ago
Senior IT Auditor
Western Union, LLC
United States
This position requires candidates to be based in Atlanta, GA location with an expectation to work from the office at least three days per week
Added 15 days ago
TEST Senior Analyst, Technology Business Ops TEST
Western Union
NY
Added 16 days ago
WU
Senior Architect, Software Engineering - Austin, TX (Hybrid)
Western Union, LLC
United States
- $160,000 to $180,000 USD / year
Domestic and cross-border payment rails
Added 16 days ago
VP, Financial and Corporate Technologies
Western Union, LLC
United States
Added 17 days ago
WU
Staff Software Engineer
Western Union, LLC
United States
- $130,000 to $155,000 USD / year
Added 18 days ago
WU
Senior Product Designer
Western Union, LLC
Denver, CO
- $110,000 to $145,000 USD / year
Added 21 days ago
WU
Senior Manager, Lifecycle Marketing
Western Union, LLC
United States
- $120,000 to $160,000 USD / year
This position requires candidates to be based in Atlanta, NYC with an expectation to work from the office at least three days per week
Added 21 days ago
WU
Assistant Manager, US Consumer Services Marketing
Western Union, LLC
USA NY, NY
- $89,000 to $95,000 USD / year

Western Union, LLC

Product Manager, Consumer Services

Denver, CO, United States

Salary range: $110,000 – $140,000 USD

Apply on westernunion.wd5.myworkdayjobs.com About employer

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Job details

Pay: Salary range: $110,000 – $140,000 USD
Apply by: Nov 27, 2026
Experience: 5–7 years of product management experience within financial services, preferably payments.
Posting language: English
Posted: Nov 13, 2026

Original job description

Product Manager, Consumer Services

As a Product Manager, Consumer Services at Western Union, you will be responsible for developing and enhancing products that deliver seamless customer experiences and support our global financial services business. You will manage the end-to-end product lifecycle, from discovery and development through to launch and continuous improvement. Working closely with cross-functional teams, you will translate customer needs and business objectives into product solutions, drive roadmap priorities, and identify opportunities for innovation, optimization and growth.

Role Responsibilities

Own and manage product capabilities throughout the full product lifecycle, including discovery, solution design, development, testing and launch.
Develop and maintain a 12-month product roadmap and release plan aligned with business objectives and customer needs.
Conduct customer research and analyze user journeys to identify pain points, opportunities and areas for product improvement.
Translate business requirements and customer insights into clear product priorities, user stories and development initiatives.
Collaborate with Agile development teams and key stakeholders to align priorities, manage dependencies and support successful product delivery.
Evaluate and priorities product initiatives, balancing customer value, business impact, available resources and delivery timelines.
Define, monitor and report on product KPIs and OKRs to measure performance and identify opportunities for optimization.
Review product testing results, support iterative development and ensure solutions meet agreed requirements.
Identify potential risks, implement mitigation strategies and ensure adherence to relevant compliance and governance requirements.
Build strong relationships with internal stakeholders and partners to support product delivery and strategic alignment.
Monitor market trends, emerging technologies and competitor activity to identify opportunities for innovation and modernization.

Role Requirements

Bachelor’s degree or equivalent experience in Business, Engineering or a related field.
5–7 years of product management experience within financial services, preferably payments.
Demonstrated experience managing the end-to-end product development lifecycle.
Strong understanding of Agile development methodologies and experience working with cross-functional technology and business teams.
Experience developing product roadmaps, prioritizing initiatives and managing delivery plans.
Strong project management, organizational and coordination skills, with the ability to manage multiple priorities.
Experience analyzing customer needs, product performance and market trends to inform product decisions.
Ability to translate complex business requirements into actionable product solutions.
Strong stakeholder management, communication and problem-solving skills.
Adaptability and sound decision-making skills in a fast-paced environment.

Salary range: $110,000 – $140,000 USD

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States-specific benefits include:

Medical, dental, vision and life insurance
Tuition assistance program
Employee discount program
Parental leave
401(k) retirement savings plan

Other Details We are passionate about honoring our employees’ identities and fostering a sense of belonging. We are committed to providing an inclusive culture that celebrates the unique backgrounds, perspectives and experiences of our employees. Western Union is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. We encourage applications from individuals with diverse backgrounds and experiences who are passionate about making financial services accessible to people everywhere.

Estimated Job Posting End Date:

11-27-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Apply on westernunion.wd5.myworkdayjobs.com About employer

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