Reports To: Bakery Manager Position Summary: The Head Baker shares responsibility for oversight of the entire Bakery Department, including its personnel; the production and purchasing of high quality baked goods and their merchandising; the maintenance of the highest food safety and cleanliness standards; and achieving weekly labor budget, profit margin and waste control guidelines. This is a supervisory position. This position has hiring and firing responsibilities, as assigned. Supervisory Responsibilities: - May hire and train new staff or assist management with this process. - Coordinate and oversee the day-to-day workflow of supervisees in the department. - As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive. - Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy. Essential Duties & Responsibilities: - Regularly produce and package high-quality Bakery products, including Catering and special orders, according to established recipes, triggers, and PARs. - Prioritize and delegate daily, weekly, and monthly tasks to staff as appropriate. - Assist Department Manager in creating a production schedule for all Bakery products and execute to produce products of consistent quality. - Package, price, and provide appropriate signage for bakery items as needed. - Instruct staff in proper food preparation techniques; proper food storage guidelines; proper sanitation and safety regulations; and proper and safe operation of applicable kitchen equipment and utensils. - Ensure that staff understands daily expectations, performance goals, and production goals. - Order necessary products, ingredients, and supplies. - Receive and check orders, submit invoices, and manage credits/returns. - Ensure product is at the correct price point for overall goal margin. - Ensure products are stocked well and rotated. - Maintain sanitary and organized kitchen production area, according to all governing codes, guidelines and regulations. - Assist in the maintenance of appropriate inventory levels. - Maintain orderly backstock/freezer area. - Merchandise Bakery table, bread shelves and other bakery item displays throughout the store. - Assist in the selection of appropriate specials during specials weeks to feature product. - Coordinate appropriate signage for products. - Coordinate product with Executive Chef for demo and sampling. - Manage vendor relationships in a professional manner. - Attend local food shows as requested by Manager and place purchase orders for product on show deals. Other Responsibilities & Duties: - Ensure follow-up of department phone calls and messages. - Assist customers throughout other departments. - Follow-up on Customer Requests as designated. Required Qualifications & Skills: Good communication skills, both oral and written. Excellent customer service abilities. Positive attitude. Experience working as a contributing and effective team member. Excellent work ethic that emphasizes efficiency and precision. Ability to take direction and follow instructions. Ability to switch tasks efficiently and effectively. Willingness to learn new skills. Must have extensive knowledge of scratch and par baking. Must have safe food handling training and experience. Must have management experience in a production kitchen environment (e.g. catering; restaurant; food service) Ability to train new personnel. Ability to