About WATI.io
The AI-Powered Customer Engagement Platform built for Revenue Growth
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Kuala Lumpur
- Founded
- 2020
- Company type
- Privately Held
- Company profile name
- Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support - all inside WhatsApp and connected messaging channels.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.
Unlock Revenue Growth with Wati, your AI co-pilot for revenue growth.
Specialties
- Customer Support
- Chatbot
- WhatsApp API
- WhatsApp Business
- Lead Generation
- Notification
- WhatsApp Business API
- Chat Automation
- CPaaS
- SaaS
- Customer Services
- Customer Experience
- Conversational AI
- Bulk Broadcast
- Instagram Automation
- Lead Qualification
- AI Agent
- Voice AI
- Whatsapp Calling
- Revenue Generation
- AI Copilot
- No Code Automation
- Marketing Campaign Automation
- Omnichannel
- Hubspot Integration
- Shopify Integration
- CTWA
- Sales Analytic
- and Whatsapp Flow
Company locations
Kuala Lumpur, MY
Hong Kong, HK
Chennai, IN
Bangalore, IN
Shenzhen, CN
Ho Chi Minh City, VN
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
On LinkedIn
- Followers
- 193,949
- People linked to this company
- 281
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
Explore the company
Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.