Benefits:
- *varies by location
- Locally owned and operated
- Career Advancement Opportunities
- Employee discounts
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
You might be a great fit if…
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
Job Summary:
Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Waters Hardware- Garnett consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
- Model excellent customer service by helping customers when necessary.
- Oversee daily opening and closing of the store.
- Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
- Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
- Immediately respond to customer complaints and resolve them as best as possible.
- Maintain inventory at appropriate levels and direct cycle counts.
- Coordinates sales promotions, marketing, and special events.
- Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
- Ensures the sales floor stays clean and orderly.
- Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
- Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
- Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- Excellent communication skills, both written and verbal.
- Committed to continually learning and pursuing training and development opportunities.
- Project management skills, including the ability to coordinate special projects and finish on time and within budget.
- Ability to supervise other employees and understand the fundamentals of leadership.
- Strong knowledge of the products contained in the store.
- Motivated, organized, self-starter who is able to think independently and solve problems.
- Understanding of store operations, including finances, inventory control, and pricing strategy.
- Strong math, reading, writing, and communication skills.
- Knowledge of effective sales methods and techniques.
- Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
- Able to work a flexible schedule, including weekends and holidays.
Goals:
- Drive growth in the company through increasing sales and reducing expenses.
- Build a strong team of motivated and productive retail associates.
- Expand knowledge of retail operations, including inventory management and pricing strategies.