Responsibilities
Cost Control
· Assists in identifying cost-saving initiatives, as directed.
· Initiates and implements cost-saving initiatives, as directed.
· Directs and supports cost-saving initiatives for the department and organization.
· Monitors and controls productivity, operational throughput, and resource allocation to support efficient performance and alignment with organizational goals.
Strategy
· Assists and supports management with strategic planning, as directed.
· Initiates and implements strategic-planning projects, as directed.
· Directs and support strategic planning initiatives for the department and organization.
Leadership
· Performs team-lead and other functions as outlined in Section 6 of this job description.
· Demonstrates positive work-related relationships and effective communication skills.
· Identifies opportunities to improve departmental and organizational performance and initiates improvement projects.
· Develops a team-oriented environment and promotes a positive attitude within the department.
· Leads the department in achieving safety, quality, production, and customer service-level agreement (SLA) goals defined by the customer and management.
· Maintains a safe, clean, and orderly work area.
· Provides ongoing coaching, mentoring, and performance feedback to team members, fostering professional development and continuous improvement.
Integration
· Develops a team-oriented environment and promotes a positive attitude within the department.
· Supports employee development, including performance evaluations and coordination of training.
Operations
· Manages and coordinates lab activities in accordance with all applicable Quality Management Systems to meet or exceed customer expectations.
· Evaluates labor requirements based on inbound delivery volumes and testing schedules and provides staffing recommendations to management.
· Reassigns resources to processes requiring additional support to meet service-level agreements and control labor costs.
· Maintains production goals and performance metrics.
· Ensures company policies and guidelines are defined, documented, and followed.
· Oversees audit activities to ensure compliance with customer, industry, internal, safety, and regulatory requirements.
· Encourages an environment of positive motivation and employee development.
· Reviews and acts on productivity data to improve efficiency and reduce costs.
· Verifies that required reporting is completed and that processes for tracking test lots are followed.
· Initiates and completes corrective and preventive action reports for out-of-process issues.
· Promotes safety policies, including housekeeping requirements.
· Performs other operational duties as assigned by leadership.
Other
· Integrates Walker Core Values - Respectful, Responsive, Responsible, Resilient, Relationships, and Results - and the Cultural Priorities of Focus, Energy, Action, and Results into all core responsibilities and work-related relationships.
· Adheres to departmental and organizational policies, procedures, and requirements.
· Respects, promotes, and ensures the confidentiality of sensitive information.
· Performs other duties as required.
Supervisory Responsibilities
· Recruits, interviews, and hires new employees. Provides assistance
· Performs periodic employee evaluations. Provides assistance
· Completes initial and ongoing training of employees. Primary responsibility
· Manages the employee disciplinary-action and termination process. Provides assistance
· Manages employee scheduling, including daily work hours and time off. Provides assistance
· Manages the departmental budget. Provides assistance
· Implements and maintains departmental processes. Provides assistance
Requirements
Required Skills
· Skilled in multitasking, organizing and prioritizing work
· Ability to work in a fast-paced environment
· Ability to lead and train team members
· Visually inspect product according to documented processes for potential damage or defect
· Proven problem-solving skills
Essential Functions
· Ability to repetitively manually move up to 35 pounds (including, but not limited to pushing, pulling, and lifting below, at, or above waist level and overhead)
· Stand, walk, bend, and reach for extended periods
· Must be able to read, write, and comprehend English
· Must be able to wear required personal protective equipment (PPE), including steel-toe footwear.
Education
Preferred
· Bachelor's degree, or five years of relevant work experience at a similar level in lieu of a degree.
· A degree in a related field such as engineering, business, quality, operations, or technology is preferred. High School Diploma or equivalent
Experience
Preferred
· Five years of relevant work experience at a similar level.
· Experience with continuous improvement methodologies and tools.
Other
Preferred
· Lean manufacturing experience.
· Experience with ISO standards or other formal quality systems.
· Hands-on experience with mobile devices from multiple manufacturers in a testing environment.
· Ability to facilitate testing using RF equipment.
· Experience with statistical process control.
Computer Skills
Required
· Keyboard proficiency.
· Proficiency with Excel, Word, Outlook, PowerPoint, email, internet-based tools, and other job-related computer applications.
· Numerical-keypad and 10-key calculator proficiency.
· Ability to read and work with fine print, small text, and detailed documentation as part of daily responsibilities
Office Equipment
Required
· Proficiency in operating standard office equipment, including fax machines, copiers, scanners, multiline phone systems, and conferencing equipment.