• Deliver warm, attentive, and exceptional service to all guests to ensure a memorable dining experience.
• Execute buffet, plated, and reception-style meal services efficiently and professionally.
• Respond promptly, politely, and courteously to all guest inquiries and special requests.
• Prepare and configure function rooms completely, including setting tables, placing decorations, and organizing service stations.
• Perform essential side work and pre-shift duties to ensure readiness for upcoming events.
• Maintain impeccably clean, organized, and safe service areas throughout all shifts.
• Uphold a professional, groomed, and personable appearance in compliance with company standards.
• Immediately inform management of any guest complaints, operational problems, or safety concerns.