Position Summary
The Case Worker supports applicants seeking Home and Community-Based Services (HCBS) by conducting in-home intake visits, guiding individuals through the eligibility process, and ensuring a smooth transition from application to enrollment. This role is field-based and requires daily travel within the assigned county, with occasional travel outside the area based on business needs. A personal vehicle is required; public transportation is not permitted.
Butler County
Key Responsibilities
- County Travel - Travels throughout the assigned county and, when needed, neighboring counties to meet applicants in their homes and support business needs.
- HCBS Intake Visits - Conducts in-home intake visits for HCBS applicants and facilitates the eligibility determination process from initial identification through enrollment or termination.
- Program Education - Presents and explains HCBS program options, ensuring applicants understand their rights, responsibilities, and available supports.
- Application Assistance - Assists applicants with completing and submitting applications, including data entry into the COMPASS system.
- MCO and Provider Selection - Supports applicants in selecting a Managed Care Organization (MCO), Life Provider, or Support Coordinator that aligns with their needs while maintaining consumer choice and control.
- Community Partnerships - Builds and maintains relationships with community organizations, advocates, and stakeholders to improve the application process and reduce barriers to enrollment.
- Cross-Agency Collaboration - Coordinates with physicians, County Assistance Offices, nursing homes, rehabilitation facilities, and other service providers to support mutual consumers.
- Case Progress Monitoring - Identifies stalled or delayed cases and provides additional support to ensure timely processing.
- Meetings & Reporting - Attends scheduled meetings and provides regular updates on schedule availability and caseload activity.
- Physical Requirements - Occasionally lifts or moves items up to 25 lbs.
- Other duties as assigned by management.
Qualifications & Requirements
- Valid driver's license and reliable personal vehicle
- Ability to travel daily within the assigned county
- Strong communication, interpersonal, and organizational skills
- Ability to work independently in the field and manage time effectively
- Comfort working in applicants' homes and diverse community settings