Visual Marking Systems is looking for a Business Administrator to add to our Team. The Business Administrator is responsible for monitoring VMS's order-entry platform inbox. The Business Administrator will process the incoming orders and create PO's into the ERP system. The Business Administrator will review and correct any errors in a PO that does not allow it to process through the ERP.
Responsibilities:
- Daily order entry through automated systems, post-sales service including issuing RMA's, shipment notification, order status updates, expediting, maintaining specified timelines, and coordination with internal VMS team members to satisfy customer needs.
- To become proficient in VMS specific software and its' ERP.
- Processing PO's through customer-driven portals, EDI orders, or through VMS's platform.
- Communicate by email, phone, or via portal to update clients/customers and VMS team members (sales, customer service, production).
- Actively research and identify opportunities for upselling or to involve the sales team.
- Must be able to build positive, collaborative, and productive relationships with customers and internal team members.
Qualifications:
- Comfortable with working with technology, learning new systems quickly, and adapt to evolving technical needs. This will include, but is not limited to, Microsoft Office Suite, CRM platforms (such as: Vantage, Salesforce, Monday.com, Plan Prophet, Asana), and ERP/MRP platforms (such as: E4/EPMS, SAP, Syteline,).
- Excellent phone and communication abilities.
- Strong knack for organization and multitasking within a fast-paced environment.
- Ability to successfully manage time, problem solve, and resolve conflicts
Education/Experience:
- High school diploma/GED required.
- Associate's degree or comparable secondary education, training, certification, or experience.
- 2-years experience in business-to-business or administrative setting preferred.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Experience using an ERP system is a plus.
- Ability to read/interpret blueprint drawings and/or engineer prints a strong plus.
Onsite/In office role.
8am - 5pm, Monday - Friday.
Exempt-status, $42,000-$50,000/yr to start, commiserate on experience.
Benefits at 90-days: medical, dental, vision, 401k (company match), PTO. Paid vacation at 1-year. Immediately paid Holidays. Free and discounted company apparel. Tuition reimbursement.