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Added 2 days ago
VF
Auto Claims Representative- Hampton Roads
Virginia Farm Bureau
Remote, United States
- $58,000 to $90,000 USD / year
Added 3 days ago
VF
Member Service Specialist, Healthcare Associate (Dinwiddie, VA)
Virginia Farm Bureau
Dinwiddie, VA
- $36,000 to $56,000 USD / year
Added 5 days ago
VF
Member Service Specialist - Loudoun County - Purcellville, VA
Virginia Farm Bureau
Purcellville, VA
- $36,000 to $56,000 USD / year
Added 6 days ago
VF
Field Underwriter
Virginia Farm Bureau
Remote, United States
- $65,000 to $69,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - New Castle, VA - Craig County
Virginia Farm Bureau
New Castle, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - Charlottesville - Albemarle County
Virginia Farm Bureau
Charlottesville, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - Culpeper County
Virginia Farm Bureau
Culpeper, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
Insurance Sales Agent- Luray, VA
Virginia Farm Bureau
Luray, VA
Added 6 days ago
VF
Insurance Sales Agent - Essex County - Tappahannock
Virginia Farm Bureau
Tappahannock, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - Pulaski County - Dublin, VA
Virginia Farm Bureau
Dublin, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - King George County - King George, VA
Virginia Farm Bureau
King George, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent - Nelson County - Lovingston, VA
Virginia Farm Bureau
Lovingston, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Part-Time Member Service Specialist: Highland-Bath
Virginia Farm Bureau
Monterey, VA
- $17 to $19 USD / hour
- Part-time
Added 6 days ago
VF
Product Owner- Collaboration & Digital Workplace
Virginia Farm Bureau
Henrico, VA
- $119,000 to $126,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent- Dinwiddie
Virginia Farm Bureau
Dinwiddie, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
County Administrative Assistant, Southampton County
Virginia Farm Bureau
Courtland, VA
- $17 to $18 USD / hour
Added 6 days ago
VF
Insurance Sales Agent - Westmoreland County - Montross, VA
Virginia Farm Bureau
Montross, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Part-Time Member Service Specialist, Verona
Virginia Farm Bureau
Verona, VA
- $17 to $19 USD / hour
- Part-time
Added 6 days ago
VF
Insurance Sales Agent- Louisa
Virginia Farm Bureau
Louisa, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Member Service Specialist- Providence Forge, VA
Virginia Farm Bureau
Providence Forge, VA
- $36,000 to $56,000 USD / year
Added 6 days ago
VF
Insurance Sales Agent- Orange County
Virginia Farm Bureau
Orange, VA
- $37,000 to $52,000 USD / year
Added 6 days ago
VF
Cloud Security Specialist
Virginia Farm Bureau
Remote, United States
- $148,000 to $164,000 USD / year
Added 6 days ago
VF
MMU Representative
Virginia Farm Bureau
Remote, United States
- $49,000 to $52,000 USD / year
Added 6 days ago
VF
Part-Time Member Service Specialist - Russell County - Lebanon, VA
Virginia Farm Bureau
Lebanon, VA
- $17 to $20 USD / hour
- Part-time
Added 6 days ago
VF
Property Field Claims Representative- Charlottesville/Staunton/Luray
Virginia Farm Bureau
Remote, United States
- $55,000 to $90,000 USD / year

Virginia Farm Bureau

MMU Representative

Remote, United States

$49,000 to $52,000 USD / year

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Job details

Pay: $49,000 to $52,000 USD / year
Posting language: English
Posted: Sep 24, 2026

Original job description

POSITION TITLE: MMU Representative

STATUS: Non-Exempt

COMPENSATION RANGE: $49,000-$52,000 Annually

LOCATION: Based out of our beautiful West Creek Office, located at 12580 West Creek Pkwy, Richmond, VA 23238. Hybrid schedule is offered, after in office 6-month training period is completed.

REPORTS TO: Claims Medical Manager

POSITION SUMMARY:

Process and investigate Med Pay claims in an efficient manner according to company policy.

PRIMARY DUTIES

Promptly and equitably handle and investigate medical expense and medical pay claims
Responsible for the evaluation, reserving, adjustment and negotiation of all assigned medical expense and med pay losses and claims.
Responsible for updating all information for Medicare reporting and responding promptly and thoroughly to all correspondence from Medicare.
Serve as a technical resource for other claim department personnel.
Develop and maintain professional relationship with various doctors, medical professionals, audit vendors, lawyers and court personnel.
Pursue professional development
Assist the CCHU with phone call handling, to include taking loss reports and answering general claims inquiry calls.
Assist claims staff and other departments as needed

ADDITIONAL DUTIES

Answer phones and back-up all other representatives
All other duties as assigned by the supervisor

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

High School diploma or equivalent
Previous claims work experience
Previous experience in investigation, evaluation, and reserving techniques

MINIMUM SKILL QUALIFICATIONS

Previous experience with online and stand-alone computer systems
Proven customer service skills
Dependable
Proven analytical skills
Excellent verbal and written communication skills
High level of initiative/motivation
Strong organizational skills
Excellent attention to detail and time management
Able to multi-task, prioritize and organize with limited supervision
Able to build rapport quickly

PREFERRED QUALIFICATIONS

INS Insurance courses
AIC Insurance courses

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

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