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Added 10 hours ago
VP
Animal Care Technician
Village Pet Care LLC
Wilmington, NC
- $13 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 1 day ago
VP
Bather
Village Pet Care LLC
Phoenix, AZ
- $15.15 USD / hour
Added 1 day ago
VP
Customer Service Representative
Village Pet Care LLC
Phoenix, AZ
- From $15.15 USD / hour
Added 4 days ago
Groomer
Village Pet Care LLC
Jacksonville, NC
Added 4 days ago
VP
Animal Care Technician
Village Pet Care LLC
Charleston, SC
- $15.5 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 5 days ago
VP
Animal Care Technician
Village Pet Care LLC
Charlotte, NC
- $14 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 5 days ago
Groomer
Village Pet Care LLC
Wilmington, NC
Added 7 days ago
VP
Customer Service Representative
Village Pet Care LLC
Park City, UT
- From $17 USD / hour
Added 7 days ago
Van Driver
Village Pet Care LLC
Jacksonville, NC
Added 8 days ago
VP
Customer Service Representative
Village Pet Care LLC
Phoenix, AZ
- From $15.15 USD / hour
Added 8 days ago
VP
Animal Care Technician
Village Pet Care LLC
Shawnee, KS
- $14 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 8 days ago
VP
Animal Care Technician
Village Pet Care LLC
Jacksonville, NC
- $12 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 8 days ago
VP
Animal Care Technician
Village Pet Care LLC
Charleston, SC
- $13 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 8 days ago
VP
Assistant General Manager
Village Pet Care LLC
Charlotte, NC
- $18 to $21 USD / hour
Added 8 days ago
VP
Bather
Village Pet Care LLC
Madison, AL
- $13 USD / hour
Added 9 days ago
VP
Animal Care Technician
Village Pet Care LLC
Reno, NV
- $13 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 11 days ago
VP
Assistant General Manager
Village Pet Care LLC
Wilmington, NC
- From $21 USD / hour
Added 12 days ago
VP
Animal Care Technician
Village Pet Care LLC
Hilton Head Island, SC
- $16 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members
Added 12 days ago
VP
Customer Service Representative
Village Pet Care LLC
Mt Pleasant, SC
- From $16 USD / hour
Added 12 days ago
VP
Customer Service Representative
Village Pet Care LLC
Madison, AL
- From $13 USD / hour
Added 13 days ago
Groomer
Village Pet Care LLC
Phoenix, AZ
Added 13 days ago
Bartender
Village Pet Care LLC
Charlotte, NC
Added 14 days ago
VP
Lead Animal Care Technician
Village Pet Care LLC
Charlotte, NC
- From $15 USD / hour
Guest Service: Must have excellent customer service skills and be enthusiastic about talking with pet parents about their family members
Added 15 days ago
VP
Lead Animal Care Technician
Village Pet Care LLC
McMinnville, OR
- From $17 USD / hour
Guest Service: Must have excellent customer service skills and be enthusiastic about talking with pet parents about their family members
Added 15 days ago
VP
Animal Care Technician
Village Pet Care LLC
Raleigh, NC
- $13 USD / hour
Guest Service: Must have basic customer service skills and be ready to talk with pet parents about their family members

Village Pet Care LLC

Assistant General Manager

Charlotte, NC, United States

$18 to $21 USD / hour

Apply on recruiting.paylocity.com About employer

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Job details

Pay: $18 to $21 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Description Are you a pet enthusiast with a flair for leadership and a passion for customer service? At Lucky Dog Bark & Brew Charlotte, we're seeking a dynamic and dedicated Assistant Manager to help lead our team. If you thrive in a fast-paced, pet-friendly environment and enjoy making people (and pets) happy, we'd love to have you on board!

Key Responsibilities:

Operational Support: You will work alongside the Resort Manager to ensure the smooth operation of our pet resort. This includes assisting with daily schedules, coordinating staff assignments, and ensuring all areas of the facility are functioning efficiently.
Team Leadership and Development: Assist in hiring, training, and mentoring team members, from daycare attendants to groomers. You'll foster a positive work environment, conduct performance evaluations, and help team members grow in their roles.
Customer Service Excellence: As the face of the resort, you'll engage with pet owners, addressing their needs and resolving any issues. You'll ensure each client feels valued and their pets are treated with care and respect.
Safety and Cleanliness: Oversee the cleanliness and safety of the entire facility, including play areas, kennels, and grooming stations. Ensure compliance with health and safety standards and take prompt action to address any concerns.
Inventory Management: Keep track of supplies and equipment, ensuring we have everything we need for day-to-day operations. This includes managing relationships with vendors, placing orders, and monitoring inventory levels.
Pet Care Coordination: Work with the team to ensure pets receive proper care, whether they're here for daycare, boarding, or grooming. This involves creating individualized care plans for pets with specific needs and ensuring consistency across shifts.
Event Planning and Marketing: Assist in organizing special events, promotions, and themed days to keep things exciting for our clients and their pets. Collaborate with the marketing team to promote events and attract new customers.
Administrative Duties: Help manage the resort's administrative tasks, including payroll, scheduling, and reporting. You'll also support the manager with budgeting and financial tracking.

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.

If you are ready to take on a leadership role in a pet-focused business and be part of an energetic and dedicated team, we'd love to meet you! Apply today to join Lucky Dog Bark & Brew Charlotte as an Assistant General Manager, and let's create a wonderful experience for pets and their owners together!

Pay is $18.00-$21.00 per hour, full time. Benefits for all team members at Lucky Dog Bark & Brew Charlotte include discounted daycare and boarding for your own dog, with additional benefits available for full-time employees like medical/vision/dental plans and 401k.

Requirements

What We're Looking For:

Passion for Animals: A deep love for animals is essential! You should be comfortable working with a variety of pets and understanding their needs.
Leadership Experience: Previous experience in a leadership or supervisory role, preferably in the pet care or hospitality industry. You will need to be able to motivate and lead a team effectively.
Excellent Communication Skills: Strong verbal and written communication skills are required. You will be interacting with customers, team members, and vendors regularly.
Organizational Skills: The ability to manage multiple tasks, prioritize, and stay organized in a fast-paced environment.
Problem-Solving Abilities: A proactive approach to problem-solving and the ability to think on your feet when unexpected situations arise.
Team Player: A collaborative mindset and a positive attitude toward teamwork.
Growth-Oriented: Looking for an opportunity to advance professionally in a dynamic environment.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Leadership
Customer service
Team leadership
Coaching
Regulatory compliance
Health and safety
Inventory management
Care planning
Administrative support
Payroll
Scheduling
Reporting
Budget management
Lead a team
Communication skills
Organizational skills
Problem solving
Teamwork

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