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Added 3 hours ago
Client Service Representative
Vicar Operating, Inc. dba VCA
South Hadley, MA
Added 3 hours ago
Phone Operator/Night Client Service Representative
Vicar Operating, Inc. dba VCA
Hollywood, FL
Added 3 hours ago
Internist
Vicar Operating, Inc. dba VCA
Los Angeles, CA
Added 3 hours ago
Kennel Assistant
Vicar Operating, Inc. dba VCA
Plantation, FL
Added 3 hours ago
Client Service Representative
Vicar Operating, Inc. dba VCA
Plantation, FL
Added 3 hours ago
VO
Associate Veterinarian
Vicar Operating, Inc. dba VCA
Yuba City, CA
- $125,000 to $180,000 USD / year
Added 3 hours ago
Customer Service Representative - Float
Vicar Operating, Inc. dba VCA
Concord, CA · Oakland, CA
Added 3 hours ago
VO
Veterinary Technician - Swing Shift
Vicar Operating, Inc. dba VCA
Granada Hills, CA
- $28 to $35 USD / hour
Added 3 hours ago
VO
Registered Veterinary Technician
Vicar Operating, Inc. dba VCA
Glendale, CA
- $24 to $29 USD / hour
Added 5 hours ago
VO
Hematology Technician I (Day)
Vicar Operating, Inc. dba VCA
Lake Success, NY
- $22.55 USD / hour
Added 7 hours ago
VO
Veterinary Assistant
Vicar Operating, Inc. dba VCA
Lexington Park, MD
- $16 to $18 USD / hour
Added 7 hours ago
VO
Veterinary Assistant Experienced
Vicar Operating, Inc. dba VCA
Aventura, FL
- $22 to $27 USD / hour
Added 7 hours ago
Medical Director DVM
Vicar Operating, Inc. dba VCA
Chicago, IL
Added 7 hours ago
VO
Veterinary Technician Assistant
Vicar Operating, Inc. dba VCA
South Weymouth, MA
- $18 to $19.5 USD / hour
Added 7 hours ago
VO
Upper Cape Tech Co-op Student
Vicar Operating, Inc. dba VCA
West Yarmouth, MA
- $16 to $17 USD / hour
Added 7 hours ago
VO
Veterinary Assistant Experienced
Vicar Operating, Inc. dba VCA
Coral Springs, FL
- $17 to $25 USD / hour
Added 7 hours ago
Patient Care Attendant Overnight
Vicar Operating, Inc. dba VCA
South Weymouth, MA
Added 7 hours ago
VO
Boarding Attendant Overnight
Vicar Operating, Inc. dba VCA
South Weymouth, MA
- $18 to $19.5 USD / hour
Added 7 hours ago
VO
Veterinary Assistant
Vicar Operating, Inc. dba VCA
Sylvania, OH
- $15 to $18 USD / hour
Added 7 hours ago
Customer Service Represenative
Vicar Operating, Inc. dba VCA
Calabash, NC
Added 9 hours ago
VO
Lab Generalist I (Overnight Shift)
Vicar Operating, Inc. dba VCA
Atlanta, GA
- $18.8 USD / hour
Added 9 hours ago
VO
Stat Lab - Lab Generalist I (Day Shift)
Vicar Operating, Inc. dba VCA
Grand Rapids, MI
- $20 USD / hour
Added 9 hours ago
VO
Specimen Processor (Overnight Shift)
Vicar Operating, Inc. dba VCA
Orlando, FL
- $17.5 USD / hour
Added 11 hours ago
Associate Veterinarian - Miami, FL
Vicar Operating, Inc. dba VCA
Miami, FL
Added 23 hours ago
VO
Veterinary Technician
Vicar Operating, Inc. dba VCA
San Rafael, CA
- $29 to $35 USD / hour

Vicar Operating, Inc. dba VCA

Phone Operator/Night Client Service Representative

Hollywood, FL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Client Service Representative

We are seeking experienced daytime Phone Operators and Nighttime Receptionists to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! MUST BE AVAILABLE TO WORK WEEKENDS AND SOME HOLIDAYS. **Spanish Speaker a Plus**

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

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