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Associate Veterinarian - Roanoke, VA
Vicar Operating, Inc. dba VCA
Roanoke, VA
Added 1 hour ago
Associate Veterinarian
Vicar Operating, Inc. dba VCA
Charlottesville, VA
Added 1 hour ago
Client Service Representative
Vicar Operating, Inc. dba VCA
Upland, CA
Added 1 hour ago
VO
Relief Veterinary Assistant
Vicar Operating, Inc. dba VCA
Upland, CA
- $18 to $20 USD / hour
Added 1 hour ago
Associate Veterinarian - Up to $30K Signing Bonus - Uxbridge, MA
Vicar Operating, Inc. dba VCA
Uxbridge, MA
Added 1 hour ago
VO
Veterinary Assistant
Vicar Operating, Inc. dba VCA
Oakford, PA
- $16 to $19 USD / hour
Added 1 hour ago
VO
Veterinary Technician - Radiation Oncology
Vicar Operating, Inc. dba VCA
Los Angeles, CA
- $30 to $32 USD / hour
Added 1 hour ago
Client Service Representative
Vicar Operating, Inc. dba VCA
Woodland Hills, CA
Added 1 hour ago
VO
Veterinary Technician - General Practice
Vicar Operating, Inc. dba VCA
Scottsdale, AZ
- $23 to $27 USD / hour
Added 1 hour ago
VO
Surgery Veterinary Technician
Vicar Operating, Inc. dba VCA
Clackamas, OR
- $31 to $38 USD / hour
Added 1 hour ago
VO
Veterinary Assistant Surgery
Vicar Operating, Inc. dba VCA
Clackamas, OR
- $21 to $24 USD / hour
Added 1 hour ago
VO
Associate Veterinarian - Urgent Care
Vicar Operating, Inc. dba VCA
Kaneohe, HI
- $65,000 to $200,000 USD / year
Added 4 hours ago
VO
Associate Veterinarian
Vicar Operating, Inc. dba VCA
Los Angeles, CA
- $80,000 to $180,000 USD / year
Added 4 hours ago
VO
Experienced Veterinary Assistant
Vicar Operating, Inc. dba VCA
Apache Junction, AZ
- $18 to $23 USD / hour
Added 4 hours ago
Associate Veterinarian
Vicar Operating, Inc. dba VCA
Albuquerque, NM
Added 8 hours ago
VO
Client Service Representative
Vicar Operating, Inc. dba VCA
Ridgecrest, CA
- $17 to $21.55 USD / hour
Added 8 hours ago
Associate Veterinarian - Spring Hill, FL
Vicar Operating, Inc. dba VCA
Spring Hill, FL
Added 8 hours ago
VO
Emergency Veterinary Technician
Vicar Operating, Inc. dba VCA
Fishers, IN
- $24 to $30 USD / hour
Added 1 day ago
VO
Veterinary Assistant ER
Vicar Operating, Inc. dba VCA
Clackamas, OR
- $21 to $29 USD / hour
Added 1 day ago
VO
Veterinary Technician
Vicar Operating, Inc. dba VCA
Sacramento, CA
- $25 to $30 USD / hour
Added 1 day ago
VO
Veterinary Technician
Vicar Operating, Inc. dba VCA
Waipahu, HI
- $20 to $23 USD / hour
Added 1 day ago
VO
Veterinary Technician
Vicar Operating, Inc. dba VCA
Santa Rosa, CA
- $30 to $38 USD / hour
Added 1 day ago
VO
Veterinary Technician
Vicar Operating, Inc. dba VCA
Antioch, CA
- $28 to $38 USD / hour
Added 2 days ago
VO
Veterinary Technician - Bonus
Vicar Operating, Inc. dba VCA
Los Angeles, CA
- $27 to $37 USD / hour
Added 2 days ago
VO
Grossing Tech I (Overnight)
Vicar Operating, Inc. dba VCA
Lake Success, NY
- $24.5 USD / hour

Vicar Operating, Inc. dba VCA

Client Service Representative

Upland, CA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

Benefits

We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.