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Added 1 hour ago
Client Service Representative
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 1 hour ago
Client Service Representative
VETERINARY SPECIALTY SERVICES
O'Fallon, MO
Added 1 hour ago
Specialty Veterinary Technician
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 1 hour ago
Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 1 hour ago
Overnight Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 1 hour ago
VS
Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
O'Fallon, MO
- $7.5 USD / hour
Added 15 days ago
Specialty Veterinary Technician
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Overnight Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Overnight Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Client Service Representative
VETERINARY SPECIALTY SERVICES
Manchester, MO
Added 21 days ago
Client Service Representative
VETERINARY SPECIALTY SERVICES
O'Fallon, MO
Added 21 days ago
VS
Emergency Veterinary Technician/Assistant
VETERINARY SPECIALTY SERVICES
O'Fallon, MO
- $7.5 USD / hour

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VETERINARY SPECIALTY SERVICES

Client Service Representative

Manchester, MO, United States

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Job details

Posting language: English

Original job description

Veterinary Specialty Services in Manchester, MO is looking for exceptional client service professionals to join our growing team! VSS has provided advanced specialized care for animals, collaborating with veterinarians throughout the St. Louis area, and beyond for over 25 years. We are a 24-hour specialty and emergency hospital committed to providing excellent, advanced care. Our state-of-the-art facility is fully equipped with advanced diagnostic equipment.

We are currently hiring for all shifts (8am-4pm, 10am-6pm, 12pm-8pm, 2pm-10pm, 4pm-12am, 10pm-8am, etc.; weekend availability is required.

Our Client Service Representatives play a vital role in our hospital. They are who our clients first see when they arrive and the last they see as they leave. They are the link between our clients and the clinical team, and they must be an advocate for the hospital as well as our clientele. We strive to ensure a team oriented approach in our hospital and all members of staff, regardless of position, collectively work towards our common goal of providing excellent client service for our clients and top quality care for our patients. Responsibilities will include, but aren't limited to:

Initial triage of incoming emergency patients, with the assistance of veterinary technicians.
Ensuring that the necessary operational efficiencies are met, ensuring that clients are checked-in, roomed and checked-out in a timely manner.
Answering incoming calls to our emergency line and working with technicians and doctors to guide callers.
Ensuring the lobby, front desk and exam rooms are kept clean and tidy.

Requirements

Present a professional image
Excellent verbal and written communication skills
Attention to detail and multitasking skills are critical.
Ideal candidates would have 2 + years of previous client service experience; veterinary or medical experience is preferred.
Be Self Motivated and have a willingness to learn
Work closely with team members, doctors, and other VSS employees
Possess strong computer skills
Have had cash handling experience and have a base financial knowledge/understanding
Be comfortable in emergency situations; able to handle a face-paced, hospital environment

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More about this job

Skills

Front Desk
Communication skills
Attention to detail
Multitasking
Computer skills
Cash handling
Financial capability

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