JOB REQUIREMENTS: Description POSITION SUMMARY The Enterprise Solutions Architect designs, builds, and delivers improvements that turn member feedback, team member insight, operational friction, and business opportunities into measurable results. The role combines solution design, business and systems administration, process optimization, and project management, supported by change management. The Enterprise Solutions Architect owns improvements from discovery through adoption and results and is responsible for administering key systems including but not limited to the core banking system, eSignature, workflow automation, and account origination applications. This role brings the right people together, challenges the status quo, and maintains momentum until value is delivered. POSITION RESPONSIBILITIES Find the Friction Review Project Velocity submissions, surveys, complaints, operational data, and team member feedback to identify recurring friction and root causes. Separate isolated service issues from systemic opportunities, and maintain a prioritized improvement backlog based on impact, risk, efficiency, and capacity. Define the baseline, desired outcome, success measures, and accountable owner for each material opportunity. Design the Experience Map current-state journeys and processes to expose unnecessary steps, handoffs, delays, rework, and control gaps. Design the desired member and team member experience first, then align process, policy, technology, data, and controls to deliver it. Lead discovery, requirements, and future-state design with cross-functional partners, favoring self-service, automation, AI, and fuller use of existing technology. Develop business cases with documented baselines and target outcomes, and evaluate whether to configure, integrate, purchase, or retire technology based on value, risk, cost, user impact, and scalability. Launch the Improvement Translate prioritized opportunities into sprints with clear scope, outcomes, owners, and acceptance criteria. Own multiple cross-functional improvements from pre-planning to operations, including stabilization, managing scope, schedule, resources, budget, risks, dependencies, decisions, and testing. Serve as an administrator for key systems such as the core banking system, eSignature, account origination, and other programs that support member experience and operations, configuring approved settings, workflows, and permissions within established change controls. Coordinate vendors, releases, and integrations with Technology, Information Security, Risk, Compliance, and business owners; lead user acceptance testing. Complete implementation reviews and confirm results against the approved plan. Provide concise updates, surface... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5BF629FF320D4705
