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Added 1 day ago
Associate Director - Network Operations
Verizon Services Corp. BC
Scott Depot, WV
Added 2 days ago
VS
AI Connect Principal Project Manager
Verizon Services Corp. BC
Irving, TX · Chicago, IL · Basking Ridge, NJ · Las Vegas, NV · Phoenix, AZ · San Jose, CA · Kansas City, MO
- $120,500 to $231,000 USD / year
Added 2 days ago
VS
Customer Sales and Service Representative
Verizon Services Corp. BC
Salisbury, MD
- $758 to $1,677 USD / week
You must live within 75 miles of the current reporting location for life of contract
Added 2 days ago
AI Connect Principal Engineer
Verizon Services Corp. BC
Irving, TX · Chicago, IL · Denver, CO · Basking Ridge, NJ · Las Vegas, NV · Chandler, AZ · Kansas City, MO
Added 2 days ago
VS
AI Connect Outside Plant Associate Director
Verizon Services Corp. BC
Basking Ridge, NJ · Bloomington, CA · Irving, TX · Houston, TX · West Jordan, UT · Temple Terrace, FL · Minneapolis, MN · Walnut Creek, CA · Indianapolis, IN
- $114,000 to $219,000 USD / year
Added 3 days ago
Customer Service and Sales Representative
Verizon Services Corp. BC
Clarksburg, WV
You must live within 75 miles of the current reporting location for life of contract
Added 3 days ago
VS
Customer Sales and Service Representative
Verizon Services Corp. BC
Rockville, MD
- $806 to $1,721 USD / week
You must live within 75 miles of the current reporting location for life of the contract
Added 3 days ago
Customer Sales and Service Representative
Verizon Services Corp. BC
Dover, DE
You must live within 75 miles of the current reporting location for life of contract
Added 3 days ago
VS
Customer Sales and Service Representative
Verizon Services Corp. BC
Newport News, VA
- $758 to $1,677 USD / week
You must live within 75 miles of the current reporting location for life of contract
Added 3 days ago
VS
Customer Sales and Service Representative
Verizon Services Corp. BC
Richmond, VA
- $758 to $1,677 USD / week
You must live within 75 miles of the current reporting location for life of contract
Added 3 days ago
VS
Customer Sales and Service Representative
Verizon Services Corp. BC
Roanoke, VA
- $758 to $1,677 USD / week
You must live within 75 miles of the current reporting location for life of contract
Added 6 days ago
VS
Transport Engineering Director
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX · NY
- $127,500 to $245,000 USD / year
Added 6 days ago
VS
Associate Director, Network Real Estate
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $114,000 to $219,000 USD / year
Added 6 days ago
VS
Principal Engineer, Network Real Estate
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $107,000 to $205,000 USD / year
Added 6 days ago
VS
Associate Director, Franchise & ROW
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $114,000 to $219,000 USD / year
Added 6 days ago
VS
Principal Engineer, Franchise & ROW
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $107,000 to $205,000 USD / year
Added 8 days ago
VS
Senior Pricing Manager - Dark Fiber & Infrastructure
Verizon Services Corp. BC
Livingston, NJ · Irving, TX · Tarrytown, NY · Lone Tree, CO · Mclean, VA · Rolling Meadows, IL · Seattle, WA
- $105,000 to $201,000 USD / year
Added 11 days ago
VS
Senior Pricing Manager - GPUaaS & AI Cloud Infrastructure
Verizon Services Corp. BC
Basking Ridge, NJ · Ashburn, VA · Irving, TX · NY · Rolling Meadows, IL
- $105,000 to $201,000 USD / year
Added 16 days ago
VS
Head Materiel Attendant
Verizon Services Corp. BC
Newburgh, NY
- $676 to $1,782 USD / week
Added 27 days ago
VS
Fiber Customer Support Analyst
Verizon Services Corp. BC
Newport News, VA
- $673.5 to $1,601 USD / week
Added 27 days ago
VS
Fiber Customer Support Analyst
Verizon Services Corp. BC
Freehold, NJ
- $798.5 to $1,706.5 USD / week
Added 27 days ago
VS
Fiber Customer Support Analyst
Verizon Services Corp. BC
Garden City, NY
- $757.5 to $1,933 USD / week
Added 1 month ago
VS
Head Material Attendant
Verizon Services Corp. BC
South Cairo, NY
- $676 to $1,782 USD / week
Added 1 month ago
VS
Head Materiel Attendant
Verizon Services Corp. BC
Watertown, NY
- $676 to $1,782 USD / week
Added 1 month ago
VS
Head Material Attendant
Verizon Services Corp. BC
Nanuet, NY
- $689 to $1,810.5 USD / week

Verizon Services Corp. BC

Customer Sales and Service Representative

Dover, DE, United States

Apply on verizon.wd12.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 5, 2026
Experience: A related Associate Degree or 2+ years of relevant experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

Our innovative solutions are constantly pushing the boundaries to impact the way people live, work, and play. So, it’s even more important to make it easy for our customers to do business with us and ensure every interaction is a positive one. You’ll be at the heart of our customer service operations as you deliver first-class customer service in every interaction. In a fast-paced call center, you’ll be solving customer issues and acting as a salesperson, product guru, billing expert, and more. You’ll be the one on the front line to help us solve our customers’ challenges---and deliver on our promise of superior customer service.

Your responsibilities will include, but are not limited to:

Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and Verizon products and services.
Identifying customer needs and proactively offering our products and services.
Contacting customers by phone or in writing concerning past due payments.
Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
Verifying service order accuracy and completeness and making corrections/changes, as needed.
Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.

What we’re looking for… You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your empathy and communication skills make it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you’ll help our customers stay connected to what matters the most.

Even better if you have one or more of the following:

A related Associate Degree or 2+ years of relevant experience.
Customer Service call center experience.
Previous collections experience.
Experience with selling products and services.
Customer service skills.
Demonstrated ability to communicate with detail and precision.

You must live within 75 miles of the current reporting location for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

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Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings.

Scheduled Weekly Hours 37.5

Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.

The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.

Apply on verizon.wd12.myworkdayjobs.com About employer

More about this job

Skills

Sales
Answer incoming calls
Contact customers
Communication skills
Customer service
Sales targets
Sell products
Reporting
HTML

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