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Added 17 mins ago
Customer Solutions Professional
Veritiv Operating Company
Montebello, CA
Added 2 hours ago
Warehouse Worker
Veritiv Operating Company
Norcross, GA
Added 2 hours ago
Sales Manager - Facility Solutions
Veritiv Operating Company
Henrico, VA
● Must have strong leadership and management skills
Added 5 hours ago
Sales Manager - Facility Solutions
Veritiv Operating Company
Statewide, OH · Statewide, KY
● Must have strong leadership and management skills
Added 2 days ago
Sales Representative - Packaging
Veritiv Operating Company
Statewide, WI
Added 2 days ago
Sales Representative - Cold Chain
Veritiv Operating Company
Statewide, CA · Tracy, CA
Added 2 days ago
Sales Representative - Cold Chain
Veritiv Operating Company
Carrollton, TX
Added 2 days ago
Sales Representative - Cold Chain Packaging
Veritiv Operating Company
Statewide, TN
Added 2 days ago
VO
CDL Class A Driver
Veritiv Operating Company
Liverpool, NY
- $65,000 to $75,000 USD / year
● Must have a valid Class A CDL
Added 4 days ago
Operations Coordinator
Veritiv Operating Co
Kent, WA
Must possess a thorough understanding of the distribution business
Added 4 days ago
Operations Coordinator
Veritiv Operating Co
Kent, WA
Must possess a thorough understanding of the distribution business
Added 5 days ago
Pricing Specialist
Veritiv Operating Company
Sandy Springs, GA
Added 5 days ago
Equipment Service Technician
Veritiv Operating Company
Houston, TX
Must possess valid driver's license and have clean driving record
Added 6 days ago
Sales Representative - Packaging
Veritiv Operating Company
Kentwood, MI
Added 6 days ago
Equipment Service Technician
Veritiv Operating Company
Phoenix, AZ
Must possess valid driver's license and have clean driving record
Added 8 days ago
VO
Class A CDL Driver
Veritiv Operating Company
Kent, WA
- $36 USD / hour
● Must be available to work day shift hours · ● Must have a valid Class A CDL
Added 8 days ago
CDL Class A Driver
Veritiv Operating Company
Katy, TX
● Must have a valid Class A CDL
Added 20 days ago
Operations Manager, Kitting
VERITIV OPERATING CO
OGDEN, UT
Added 20 days ago
Operations Manager, Kitting
VERITIV OPERATING CO
OGDEN, UT
Added 20 days ago
Warehouse Transition & Consolidations, Project Manager
VERITIV OPERATING CO
OGDEN, UT
Added 23 days ago
VO
CDL Class A Driver
Veritiv Operating Co
Denver, CO
- $29 to $37 USD / hour
Must have a valid Class A CDL
Added 24 days ago
Warehouse Transition & Consolidations, Project Manager
VERITIV OPERATING CO
OGDEN, UT
Added 24 days ago
Operations Manager, Kitting
VERITIV OPERATING CO
OGDEN, UT
Added 24 days ago
Operations Manager, Kitting
VERITIV OPERATING CO
OGDEN, UT
Added 24 days ago
VO
CDL Class A Driver
Veritiv Operating Co
Denver, CO
- $29 to $37 USD / hour
Must have a valid Class A CDL

Veritiv Operating Company

Customer Solutions Professional

Montebello, CA, United States

Salary: $51,300-72,800

Apply on veritiv.wd5.myworkdayjobs.com About employer

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Job details

Pay: Salary: $51,300-72,800
Experience: ● 1-3 years of related job experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

HYBRID ROLE

Job Purpose:

Our Customer Solutions Professional will be responsible for fostering customer loyalty and trust by efficiently handling orders, addressing inquiries and concerns with professionalism and speed, and customizing services to proactively meet the unique needs of each customer. This role requires developing a comprehensive understanding of our products and processes, coupled with the ability to communicate effectively with diverse internal and external stakeholders.

Job Responsibilities:

Communicate with allocated customers to develop a new relationship as well as foster existing ones.
Provide proactive, quality service to customers while identifying opportunities to secure new business or support retention
Act as the first point of contact for resolving customer queries and complaints
Sharing expertise with team members on best practices for customer communication, issue resolution, and critical thinking
Develop a relationship with sales team by being proactive and offering creative solutions
Participate in training of system enhancements, applications, products, and new processes.
Completes timely order processing, confirmations, order tracking/status updates, product availability, and all other internal and external customer inquiries.
Works effectively with all functional areas (sales, ops, finance, etc.) to satisfy customer needs
Manage resolution of pricing, invoicing, credits, payments, shipping discrepancies, and other complex inquiries for the customer with appropriate personnel
Perform other duties as assigned

Additional Responsibilities & Qualifications:

Demonstrate the ability to strategically plan, organize, and prioritize tasks with minimal oversight.
Craft and deliver effective multi-modal communications tailored to the distinct needs of diverse audiences.
Exhibit advanced computer and technical skills necessary for efficient job performance.
Employ sound judgment and make informed decisions independently.
Handle customer issues with professionalism and decisiveness.
Prior industry experience is advantageous.
Perform other related duties and responsibilities as required or assigned. Prior industry experience is advantageous.
Salary: $51,300-72,800

Work Experience:

1-3 years of related job experience.

Education:

High School Diploma/GED
Bachelor's Degree Preferred

What We Offer

Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Apply on veritiv.wd5.myworkdayjobs.com About employer

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