In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations. Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.
Purpose:
The Freight Supervisor is responsible for leading the freight support team and providing freight support to the sales organization. This role oversees transportation execution, freight cost management, analytics, and compliance activities to ensure the efficient, cost-effective movement of products throughout the distribution network and to customers. The position serves as an operational partner within the Transportation and Logistics organization, balancing customer service requirements, transportation costs, carrier performance, and network efficiency. The Freight Supervisor reports directly to the Regional Logistics Director, North America.
Monthly Salary Range: $5706 - $7132
Primary Functions
Team Leadership
- Direct supervision of the Freight Support Team.
- Provide coaching, training, development, and performance management.
- Conduct performance evaluations and establish development plans.
- Foster a collaborative, customer-focused, and results-oriented team environment.
- Establish team priorities and ensure effective workload management.
Transportation Operations & Freight Management
- Oversee transportation activities supporting residential, commercial, and intercompany shipments.
- Schedule truckload shipments between distribution centers and production facilities.
- Determine the most efficient and cost-effective transportation solutions while balancing customer requirements and service expectations.
- Coordinate and quote large residential and commercial shipments, including LTL, volume LTL, flatbeds, and truckload movements.
- Work closely with Inventory Control, Customer Service, Commercial Sales, and Distribution Center Operations to plan and execute outbound transportation requirements.
- Ensure timely resolution of transportation exceptions and customer delivery issues.
Carrier Sourcing & Performance Management
- Source carriers through daily bidding and competitive procurement activities.
- Negotiate transportation rates and service agreements consistent with company objectives.
- Develop and maintain strong carrier partnerships while ensuring contractual compliance.
- Evaluate carrier performance, identify service failures, determine root causes, and implement corrective actions.
- Support annual carrier reviews, terminal visits, and transportation RFP processes.
Analytics & Continuous Improvement
- Analyze transportation costs, carrier performance, and operational trends to identify improvement opportunities.
- Support logistics initiatives involving carrier optimization, network efficiency, palletization standards, and transportation strategy.
- Develop, maintain, and report freight performance metrics and KPIs.
- Provide recommendations to management regarding transportation processes, cost reduction opportunities, and service enhancements.
- Maintain freight-related data and reporting tools to support business decision-making.
Freight Financial Management
- Audit and approve inbound and outbound freight invoices.
- Investigate and resolve freight billing discrepancies with carriers, accounting, and internal stakeholders.
- Maintain accurate truckload cost information in SAP and other transportation systems.
- Ensure transportation rates, fuel surcharges, and carrier data are maintained accurately within transportation management systems.
- Track carrier claims, freight refunds, and service recovery opportunities as applicable.
Cross-Functional Collaboration
- Serve as the primary transportation resource and discussion partner for internal departments.
- Communicate with customers, carriers, and internal stakeholders regarding delivery requirements, shipment status, and transportation issues.
- Support customer satisfaction through proactive communication and effective issue resolution.
- Collaborate with regional Distribution Center Managers to resolve operational and transportation challenges.
- Provide operational support at Greenwood and other locations as needed.
Qualifications:
- Bachelor’s degree in supply chain, logistics, business administration, or related field preferred.
- Minimum three years of experience in transportation, logistics, freight management, or supply chain operations.
- Previous leadership or supervisory experience.
- Strong knowledge of transportation operations, carrier management, freight classifications, tariffs, accessorial charges, and freight billing practices.
- Experience negotiating transportation rates and managing carrier relationships.
- Strong analytical and problem-solving skills with the ability to evaluate transportation costs and performance metrics.
- Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office applications.
- SAP and Transportation Management System (TMS) experience preferred.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and make sound business decisions independently.
- Strong presentation, collaboration, and stakeholder management skills.
- Occasional travel to regional Distribution Centers may be required.
- Must possess a strong attendance, safety, and quality work record and demonstrate a commitment to teamwork.
- Ability to perform the essential functions assigned to the position.
- Compliance with all rules of conduct, safety regulations, and policies provided in employee handbooks, on company bulletin boards/announcements, terms/conditions of employment or other means of communication is a requirement of the job.
Company Benefits:
Our ambition of treating employees better than most other companies includes the challenging work environment we strive to create as well as the competitive benefit programs available to employees and their dependents upon joining the Company. Some of these include:
- Group Health Insurance Plan
- Dental Plan
- Vision Care Plan
- Prescription Drug Card Program
- Long-term Disability
- Short-term Disability
- Paid Maternity and Parental Leave of Absences
- Life Insurance
- Accidental Death and Dismemberment Insurance
- Cancer Protection Plan
- Company Matched 401(k) Retirement Plan
- Flexible Spending Accounts
- Educational Assistance Program
- Vacation Day Program
- Sick Day Program
- Service Recognition Program
- Performance Incentive Programs
- And Much More
Equal Opportunity Employer
VELUX is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.
E-Verify
VELUX uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.