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Added 15 mins ago
VA
Patient Care Attendant - Swing
VCA Animal Hospitals
Bakersfield, CA
- $17.5 USD / hour
Added 15 mins ago
VA
Veterinary Technician Supervisor
VCA Animal Hospitals
Maple Grove, MN
- $27 to $33 USD / hour
Added 15 mins ago
VA
Veterinary Technician
VCA Animal Hospitals
Maple Grove, MN
- $25 to $29 USD / hour
Added 15 mins ago
VA
Associate Veterinarian
VCA Animal Hospitals
Reseda, CA
- $80,000 to $180,000 USD / year
Added 15 mins ago
Pet Care Attendant Kennel
VCA Animal Hospitals
Carmel, IN
Added 15 mins ago
Kennel Assistant
VCA Animal Hospitals
Bountiful, UT
Added 27 mins ago
Veterinary Receptionist
VCA Animal Hospitals
Plainville, CT
Added 28 mins ago
VA
Client Service Representative (FULL TIME)
VCA Animal Hospitals
West Hartford, CT
- Full-time
Added 28 mins ago
Client Service Representative
VCA Animal Hospitals
Norwalk, CT
Added 1 hour ago
Client Service Representative
VCA Animal Hospitals
Battle Ground, WA
Added 1 hour ago
VA
Associate Veterinarian
VCA Animal Hospitals
Vancouver, WA
- $65,478 to $180,000 USD / year
Our team works 9 hour shifts and we're looking for a DVM wanting a schedule of 2-3 days per week
Added 2 hours ago
Customer Service Representative
VCA Animal Hospitals
Ithaca, NY
**Applicant must have flexible schedule and be able to work evenings and weekends
Added 3 hours ago
VA
Veterinary Assistant
VCA Animal Hospitals
Snohomish, WA
- $21 to $25 USD / hour
You must have a strong desire to learn and participate in hospital-paid Continuing education events designed to improve your skills
Added 4 hours ago
CSR
VCA Animal Hospitals
Beavercreek, OH
Added 6 hours ago
Groomer
VCA Animal Hospitals
Calabash, NC
Added 7 hours ago
VA
Veterinary Assistant Experienced
VCA Animal Hospitals
Miami Beach, FL
- $16 to $19 USD / hour
Added 8 hours ago
VA
Boarding Attendant Overnight
VCA Animal Hospitals
South Weymouth, MA
- $18 to $19.5 USD / hour
Added 8 hours ago
VA
Veterinary Technician
VCA Animal Hospitals
Sicklerville, NJ
- $23 to $32 USD / hour
Added 12 hours ago
VA
Client Service Representative
VCA Animal Hospitals
Colorado Springs, CO
- $16 to $18 USD / hour
Added 12 hours ago
VA
Associate Veterinarian
VCA Animal Hospitals
Denver, CO
- $120,000 to $140,000 USD / year
Added 13 hours ago
VA
Client Service Representative - PART TIME
VCA Animal Hospitals
Allison Park, PA
- Part-time
Added 13 hours ago
VA
Veterinary Technician - Overnight
VCA Animal Hospitals
Springfield, PA
- $23 to $31 USD / hour
Added 23 hours ago
Relief Radiologist
VCA Animal Hospitals
Clackamas, OR
Added 1 day ago
VA
Veterinary Assistant - Emergency
VCA Animal Hospitals
South Pasadena, CA
- $28 to $34 USD / hour
Added 1 day ago
VA
Veterinary Technician - General Practice
VCA Animal Hospitals
Venice, CA
- $20 to $22 USD / hour

VCA Animal Hospitals

Client Service Representative

Norwalk, CT, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com