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Added 10 mins ago
VA
Veterinary Technician
VCA Animal Hospitals
Antioch, CA
- $28 to $38 USD / hour
Added 10 mins ago
Client Service Representative
VCA Animal Hospitals
Woodland Hills, CA
Added 10 mins ago
Client Service Representative
VCA Animal Hospitals
Upland, CA
Added 10 mins ago
Client Service Representative
VCA Animal Hospitals
Ridgecrest, CA
Added 10 mins ago
VA
Relief Veterinary Assistant
VCA Animal Hospitals
Upland, CA
- $18 to $20 USD / hour
Added 11 mins ago
VA
Veterinary Technician
VCA Animal Hospitals
Santa Rosa, CA
- $30 to $38 USD / hour
Added 12 mins ago
VA
Veterinary Technician
VCA Animal Hospitals
Sacramento, CA
- $25 to $30 USD / hour
Added 13 mins ago
VA
Veterinary Technician - Radiation Oncology
VCA Animal Hospitals
Los Angeles, CA
- $30 to $32 USD / hour
Added 13 mins ago
VA
Associate Veterinarian
VCA Animal Hospitals
Los Angeles, CA
- $80,000 to $180,000 USD / year
Added 1 hour ago
VA
Veterinary Assistant Emergency
VCA Animal Hospitals
Bedford Hills, NY
- $18 to $23 USD / hour
Added 5 hours ago
VA
Expereinced Veterinary Technician
VCA Animal Hospitals
Montgomery, AL
- $25 USD / hour
Added 5 hours ago
VA
Emergency Veterinary Technician
VCA Animal Hospitals
Fishers, IN
- $24 to $30 USD / hour
Added 6 hours ago
Associate Veterinarian - Up to $30K Signing Bonus - Uxbridge, MA
VCA Animal Hospitals
Uxbridge, MA
Added 1 day ago
VA
Veterinary Technician
VCA Animal Hospitals
Waipahu, HI
- $20 to $23 USD / hour
Added 1 day ago
VA
Pharmacy Technician Supervisor
VCA Animal Hospitals
Los Angeles, CA
- $32 to $39 USD / hour
Added 1 day ago
VA
Veterinary Technician - Bonus
VCA Animal Hospitals
Los Angeles, CA
- $27 to $37 USD / hour
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Benbrook, TX
- $15 to $20 USD / hour
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Fort Worth, TX
- $20 USD / hour
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Houston, TX
- $15 to $18 USD / hour
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Austin, TX
- $18 to $23 USD / hour
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Bakerstown, PA
- $15 to $24 USD / hour
Added 2 days ago
Veterinary Assistant
VCA Animal Hospitals
Toano, VA
Added 2 days ago
Licensed Veterinary Technician
VCA Animal Hospitals
Fairfax, VA
Added 2 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Alexandria, VA
- $18.5 to $19 USD / hour
Added 2 days ago
Associate Veterinarian
VCA Animal Hospitals
Alexandria, VA

VCA Animal Hospitals

Client Service Representative

Upland, CA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

Benefits

We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com