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Added 41 mins ago
Patient Care Attendant Overnight
VCA Animal Hospitals
South Weymouth, MA
Added 41 mins ago
VA
Boarding Attendant Overnight
VCA Animal Hospitals
South Weymouth, MA
- $18 to $19.5 USD / hour
Added 41 mins ago
VA
Veterinary Technician Assistant
VCA Animal Hospitals
South Weymouth, MA
- $18 to $19.5 USD / hour
Added 41 mins ago
Client Service Representative
VCA Animal Hospitals
South Hadley, MA
Added 41 mins ago
VA
Upper Cape Tech Co-op Student
VCA Animal Hospitals
West Yarmouth, MA
- $16 to $17 USD / hour
Added 1 hour ago
Veterinary Assisitant
VCA Animal Hospitals
Tucson, AZ
Added 4 hours ago
VA
Licensed Veterinary Technician
VCA Animal Hospitals
Sparks, NV
- $25 to $28 USD / hour
Added 4 hours ago
Medical Director
VCA Animal Hospitals
Las Vegas, NV
Added 3 days ago
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Kennel Assistant
VCA Animal Hospitals
Denver, CO
- $19.84 USD / hour
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Scottsdale, AZ
- $20 to $23 USD / hour
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
West Chester, OH
- $15 to $18 USD / hour
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Cincinnati, OH
- $15 to $17 USD / hour
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Sparks, NV
- $18 to $21 USD / hour
Added 4 days ago
Veterinary Assistant
VCA Animal Hospitals
Reno, NV
Added 4 days ago
VA
Full time or Part time Client Service Representative
VCA Animal Hospitals
Lakeway, TX
- Full-time
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Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Lakeway, TX
- $18 to $25 USD / hour
Added 4 days ago
VA
Veterinary Assistant Experienced
VCA Animal Hospitals
Miami Beach, FL
- $16 to $18 USD / hour
Added 4 days ago
Veterinary Assistant
VCA Animal Hospitals
Freehold, NJ
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Oakford, PA
- $16 to $19 USD / hour
Added 4 days ago
Veterinary Hospital Manager Calabash, NC
VCA Animal Hospitals
Calabash, NC
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Palm Springs, CA
- $19 to $24 USD / hour
Added 4 days ago
Veterinary Assistant
VCA Animal Hospitals
Monrovia, CA
Added 4 days ago
VA
Veterinary Dentist
VCA Animal Hospitals
Rancho Cordova, CA
- $200,000 to $300,000 USD / year
Added 4 days ago
VA
Veterinary Assistant
VCA Animal Hospitals
Orange, CA
- $17 to $21 USD / hour
Added 4 days ago
Animal Care Attendant
VCA Animal Hospitals
Redding, CA

VCA Animal Hospitals

Client Service Representative

South Hadley, MA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com