Overview
VAYAN Group is seeking an experienced, detail-oriented Shipping & Receiving Supervisor to oversee daily shipping, receiving, internal material movement, and transportation operations. This position is responsible for managing customer shipping schedules, coordinating trucking and deliveries, monitoring customer portals, maintaining inventory accuracy, and ensuring the timely and accurate execution of all Advance Shipping Notice (ASN) and Electronic Data Interchange (EDI) transactions. The ideal candidate will demonstrate strong leadership, extensive knowledge of warehouse management systems (WMS), and the ability to independently manage operational priorities while supervising personnel, ensuring on-time deliveries, maintaining excellent customer service, and enforcing company standards for safety, quality, accuracy, and customer compliance.
Key Responsibilities
• Shipping & Receiving Operations: Supervise and coordinate daily shipping, receiving, material handling, inventory movement, and warehouse activities to ensure operational efficiency.
• Customer Portal Management: Monitor customer portals, retrieve and review daily shipping schedules, identify customer requirements, and coordinate shipment execution.
• Transportation Coordination: Schedule and manage inbound and outbound trucking, carrier appointments, pickups, deliveries, and transportation requirements to ensure on-time performance.
• ASN & EDI Management: Prepare, transmit, monitor, and verify ASN/EDI transactions, ensuring successful processing, accuracy, and compliance with customer requirements.
• EDI Transaction Knowledge: Demonstrate a thorough understanding of EDI 830, 856, 862, and 997/999 transactions, including troubleshooting errors and resolving transmission discrepancies.
• Shipment Verification: Ensure all outbound shipments are physically verified for correct part numbers, quantities, packaging, labeling, and customer-specific requirements before release.
• Shipping Documentation: Prepare, review, and maintain accurate Bills of Lading (BOL), packing lists, shipping labels, receiving records, and transportation documentation.
• Inventory & System Accuracy: Maintain accurate inventory records, material movements, and shipping/receiving transactions within WMS/ERP systems; investigate and resolve discrepancies.
• Customer Service & Communication: Coordinate with customers, carriers, operations management, and internal departments to resolve scheduling conflicts, shortages, shipping discrepancies, and delivery concerns.
• Team Leadership & Development: Supervise, train, and direct shipping and receiving personnel, ensuring accountability, productivity, attendance, and compliance with established procedures.
• Safety, Quality & Compliance: Maintain a safe, clean, and organized warehouse while enforcing company policies, customer standards, safety regulations, and established standard operating procedures (SOPs).
• Continuous Improvement: Identify operational inefficiencies, improve workflow processes, reduce shipping errors, and implement improvements to increase productivity and customer satisfaction.
Requirements
• High School Diploma or GED
• Minimum 2–4 Years of Shipping, Receiving, or Logistics Experience
• Previous Supervisory or Leadership Experience Preferred
• Strong ASN & EDI Transaction Knowledge Required
• Proficiency in WMS/ERP Systems and Customer Portals
• Proficiency in Microsoft Excel, Outlook, and Word
• Automotive, OEM, or 3PL Industry Experience Preferred
• Knowledge of Inventory Management, Production Control, and Transportation Scheduling
• Strong Communication, Leadership, and Customer Service Skills
• Excellent Organizational, Analytical, and Problem-Solving Skills
• Ability to Work in a Fast-Paced Warehouse Environment
• Knowledge of Warehouse Safety Procedures and Material Handling Equipment
Preferred
· Some college or related technical education.
· Automotive or manufacturing experience.
· Experience with OEM portals, MIS/QSSI, and forklift Train-the-Trainer certification.
Physical & Safety Requirements
Ability to stand for extended periods, lift and move materials, operate around forklifts and warehouse equipment, and wear required eye, hearing, and other PPE.
Requirements
Candidates must have relevant shipping, receiving, and logistics experience, strong knowledge of warehouse operations, inventory control, transportation coordination, and shipping systems, along with excellent organizational, communication, leadership, and problem-solving skills to ensure accurate, efficient, and timely operations.