Summary
Lead complex transit scheduling and service-planning activities that support safe, efficient, and customer-focused transit operations. As the highest-level non-management position in Scheduling, this position exercises broad latitude and provides technical direction to scheduling staff, and serves as a senior technical resource for complex scheduling and service-planning matters. The full salary range for the position is ($86,365.70-$129,548.54) with an anticipated starting salary between entry ($86,365.70) and midpoint ($107,957.12) of the range. It’s essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, certifications, training, and internal equity considerations.Minimum Qualifications & Requirements Bachelor's degree in Transportation Planning, Urban Planning, Public Administration or a related field is required; a master’s degree is preferred.
- Six (6) years of progressively responsible experience in transit scheduling, service planning, transit operations, data analysis, or a related field is required. Experience must demonstrate progressively increasing responsibility, independence, technical complexity, and/or leadership in transit scheduling or related work
- Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
- Additional education cannot be substituted for experience
Human Resources reserves the right to call only the most qualified candidates to the selection process
Licenses, Certifications, Other Requirements:
Employment is contingent upon successfully completing all pre-employment requirements, including:
- Background investigation
- Valid Arizona driver's license and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy
Examples of Duties / Knowledge & Skills The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.
- Lead the development, review, and implementation of vehicle schedules, crew schedules, roster positions, service calendars, and related scheduling products in HASTUS; analyze and adjust runtimes, blocking, deadhead, runcutting, and rostering; and provide final technical approval of vehicle blocking, runcutting, and roster positions within delegated authority
- Analyze quantitative schedule and operational data, conduct field research, evaluate complex scheduling issues, and develop or recommend solutions and service improvements related to system performance, on-time performance, relief locations, layovers, turnarounds, customer experience, and other operational priorities
- Prepare, review, and disseminate scheduling reports and respond to agency data requests; manage and maintain the annual service calendar and coordinate preliminary and reconciliation budget-mile information with Finance and other internal departments
- Lead scheduling projects and represent Scheduling in multidisciplinary and multiagency initiatives; coordinate with transit operators and other contractors, stakeholders, and internal departments to support service planning and scheduling objectives
- Provide technical guidance, training, mentoring, work review, and direction to Schedule Planners, Senior Schedule Planners, and interns; review scheduling work products to ensure accuracy, consistency, and compliance with applicable standards and service requirements
- Lead inter-departmental and inter-agency service change process
- Perform other duties of a similar nature and level as assigned
Required Knowledge & Skills:
Knowledge of:
- Advanced planning and scheduling concepts and principles
- Transit operations and service-planning practices
- Complex schedule development, service-change, and schedule-management processes
- Database and scheduling-system processes, preferably HASTUS
- Data and statistical analysis methods and their application to transit operations
- Service performance evaluation, schedule trend analysis, and operational improvement methodologies
- Geographic information systems and mapping concepts
- Report preparation, presentation, and stakeholder communication practices
- Principles and best practices for maximizing transit service efficiently through scheduling
- Project coordination and multidisciplinary/multiagency collaboration
Skill in:
- Analyzing complex transit schedule and operational data and translating findings into recommendations
- Developing, reviewing, updating, and proofing complex schedules, maps, service calendars, and related information
- Using HASTUS and related scheduling software to develop and evaluate scheduling products
- Preparing clear, accurate, and actionable reports, spreadsheets, presentations and other technical materials
- Communicating effectively with internal departments, contractors, and stakeholders, and transit operations personnel
- Leading scheduling projects and coordinating multidisciplinary or multiagency initiatives
- Providing technical direction, training, mentoring, and work review to scheduling staff
- Organizing multiple complex assignments and meeting service-change deadlines
Physical Demands / Work Environment Work is performed in a typical office setting with routine use of standard office equipment. This role is sedentary requiring the physical exertion of up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, reaching, twisting, time pressure, tedious or exacting work, changing of tasks, multi-tasking, irregular work schedule/overtime and working with others on a team. Work also requires frequent travel to off-site facilities such as bus and rail garages and proposed new bus stop and bus route locations. In addition, frequent travel on assorted bus and rail lines is required.
Valley Metro is a Drug-Free Workplace and an Equal Opportunity EmployerBenefits Health Care Benefits
Effective on the first of the month following date of hire, benefited employees will be eligible for health coverage.
•Medical/Vision/Employee Assistance Program (EAP) Insurance
•Dental Insurance
•Life/AD&D Insurance
•Short Term Disability Insurance
Retirement Plans
•Arizona State Retirement System (ASRS)
•457 Deferred Compensation Plan (Optional)
Holiday Pay
•Paid Holidays
Optional/Additional Benefits
•Voluntary Life Insurance
•Flexible Spending Account
•Tuition Assistance
•Free Employee Bus/Light Rail Card