Role description
Business Systems Analyst
The Role
UST is seeking an experienced Business Systems Analyst to support operations in Seattle. The BSA acts as the bridge between business stakeholders and technology teams, performing business analysis across the delivery lifecycle, including stakeholder analysis, requirements elicitation, business requirements analysis, process modeling, documentation, and validation for enterprise applications. The ideal candidate brings strong business analysis and business process knowledge, gained through hands-on experience with platforms such as SAP or Salesforce, and understands how data supports business operations and decision-making.
What You'll Do
* Run workshops, interviews, and working sessions with business stakeholders to understand current processes, pain points, business objectives, and future-state needs, and analyze, prioritize, and validate business requirements with them. * Translate business needs into clear business and functional requirements, user stories, acceptance criteria, use cases, and current- and future-state process flows, ensuring requirements traceability throughout the project lifecycle. * Analyze end-to-end business processes, perform gap analysis, identify improvement opportunities, and determine how application capabilities can best meet business needs. * Analyze data in the context of business processes, including data flows, data mapping, data validation, and data quality across systems. * Develop test plans, test cases, and test scenarios; support system and integration testing; coordinate user acceptance testing (UAT); and ensure delivered solutions align with business requirements and acceptance criteria. * Serve as the liaison between business users, product owners, and technical teams, facilitating requirement reviews and stakeholder discussions to ensure solutions meet business needs and expectations. * Support configuration validation, release readiness, and go-live activities, and maintain requirements traceability throughout the delivery lifecycle. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What You Need
Required
* 8-10 years of experience in business analysis, business systems analysis, systems analysis, or a similar role. * Strong experience in requirements elicitation, business requirements analysis, process analysis, gap analysis, and requirements documentation. * Hands-on experience with enterprise packaged software such as SAP, Salesforce, or comparable platforms, with demonstrated understanding of the business processes they support. * Proven experience developing business requirements, functional requirements, user stories, use cases, acceptance criteria, and process flows across the full project lifecycle. * Strong understanding of data in a business context, including data flows, data mapping, and data validation. * Experience writing test cases and supporting system testing and UAT, with a focus on requirements validation and business acceptance. * Excellent written and verbal communication skills, with the ability to facilitate discussions and work effectively with both business and technical stakeholders. * Must be local to the Seattle area and able to work onsite 2 days per week.
Preferred
* Experience working with nonprofit, philanthropic, or mission-driven organizations. * Familiarity with Agile and Waterfall delivery methods and tools such as Azure DevOps or Jira. * Experience with process modeling tools (e.g., Visio, Lucidchart) and SQL or reporting tools for data analysis. * Business analysis certification (e.g., CBAP, CCBA) or relevant platform certification (e.g., Salesforce, SAP).
Location & Compensation
Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: Seattle, WA (onsite 2 days per week)
Compensation Range: $88,000 - $132,000
Who We Are
Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, ... For full info follow application link.UST Global celebrates diversity and inclusion. We are an Equal Employment Opportunity employer. We welcome candidates to apply for employment from diverse backgrounds and believe your unique perspective adds to the richness of our company culture. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.