Position Overview
The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures. The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output.
Pay Range: $15-22 Location:Orlando, FL
What We Offer:
- Competitive Insurance: Health, vision, and dental coverage for you and your dependents
- Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
- Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
- Retirement Matching: 50% match on the first 6% of your contributions after 90 days
- Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
- Pet Insurance: Competitive coverage for your furry family members through ASPCA
- Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered
What You'll Do
- Monitor student traffic for the Financial Aid Department.
- Notify staff when students arrive for appointments
- Answer busy multi-line phone system in a professional manner.
- Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
- Check in new enrollments and create files for them.
- Enter Data from FAFSAs and other information when presented.
- Other duties as assigned.
What You'll Bring
Education / Experience
- High school diploma or GED required
- One year of customer service experience.
- Previous multi-line telephone experience is a plus.
Skills
- Must have excellent organizational skills and be very detail-oriented.
- Strong communication skills verbal and written.
- Excellent interpersonal skills
- Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
- Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)
Abilities
- Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
- Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
- Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
- Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
- Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
Work Environment
- Work is performed indoors in a climate-controlled environment.
- This position is designated as Onsite.
About Us:
It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!
About Us
Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students’ futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.
- Monitor student traffic for the Financial Aid Department.
- Notify staff when students arrive for appointments
- Answer busy multi-line phone system in a professional manner.
- Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
- Check in new enrollments and create files for them.
- Enter Data from FAFSAs and other information when presented.
- Other duties as assigned.
Education / Experience
- High school diploma or GED required
- One year of customer service experience.
- Previous multi-line telephone experience is a plus.
Skills
- Must have excellent organizational skills and be very detail-oriented.
- Strong communication skills verbal and written.
- Excellent interpersonal skills
- Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
- Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)
Abilities
- Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
- Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
- Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
- Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
- Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
Work Environment
- Work is performed indoors in a climate-controlled environment.
- This position is designated as Onsite.
About Us:
It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!