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Added 23 mins ago
Dedicated Customer Service
UNIVERSAL INTERMODAL SERVICES, INC.
Warren, MI
Added 23 mins ago
Dedicated Customer Service
UNIVERSAL INTERMODAL SERVICES, INC.
Warren, MI
Added 3 days ago
FI Dayshift CD
UNIVERSAL INTERMODAL SERVICES, INC.
Compton, CA
-Must have 6 months rail experience · -Must have Chassis and container experience
Added 10 days ago
UI
PM Port Driver MON-FRIDAY GP
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $360 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 11 days ago
CD R&P Driver 1st Shift (FI2)
UNIVERSAL INTERMODAL SERVICES, INC.
Compton, CA
-Must have 6 months rail experience · -Must have Chassis and container experience
Added 11 days ago
UI
Company Driver (9021) DB
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $300 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 16 days ago
UI
Company Driver AM (9021) JS
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $300 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 16 days ago
UI
Company Driver (9021) RCC
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $300 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 22 days ago
SR Business Analyst
UNIVERSAL INTERMODAL SERVICES, INC.
Warren, MI
Added 25 days ago
Dispatcher
UNIVERSAL INTERMODAL SERVICES, INC.
Warren, MI
Added 1 month ago
Compton PM Rail Driver- Edgar 2
UNIVERSAL INTERMODAL SERVICES, INC.
Compton, CA
Must have TWIC or Hazmat · Day shift: start time between 5:00AM & 7:00AM
Added 1 month ago
UI
CDL-A Company Driver Intermodal (BB)
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-MEMPHIS, TN
- $24 USD / hour
Day and Night shift available
Added 1 month ago
UI
CDL-A Company Driver Intermodal (BB)
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-MEMPHIS, TN
- $24 USD / hour
Day and Night shift available
Added 1 month ago
Company Driver (9022) RC
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
Day shift: start time between 5:00AM & 7:00AM · Night shift: start time between 3:00PM AND 5:00PM
Added 1 month ago
Company Driver (9022) RC
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
Day shift: start time between 5:00AM & 7:00AM · Night shift: start time between 3:00PM AND 5:00PM
Added 1 month ago
PM Port Driver MON-FRIDAY (VCM)
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Must have active TWIC card · -Must have Chassis and container experience
Added 1 month ago
Port Driver MON-FRIDAY DB
UNIVERSAL INTERMODAL SERVICES, INC.
Compton, CA
- Must have active TWIC card · -Must have Chassis and container experience
Added 1 month ago
PM Port Driver Compton-JS
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Must have active TWIC card · -Must have Chassis and container experience
Added 1 month ago
Company Driver (9021) KD
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
Day shift: start time between 5:00AM & 7:00AM · Night shift: start time between 3:00PM AND 5:00PM
Added 1 month ago
Dispatcher
UNIVERSAL INTERMODAL SERVICES, INC.
Warren, MI
Added 1 month ago
UI
Company Driver (9021) RC
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $300 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 1 month ago
UI
Company Driver (9021) GP
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Up to $300 USD / day
Day shift (start: 4:00 AM – 7:00 AM) · Night shift (start: 6:00 PM – 8:00 PM)
Added 1 month ago
Rail & Port Driver Compton (BP)
UNIVERSAL INTERMODAL SERVICES, INC.
Compton, CA
-Must have 6 months rail experience · -Must have Chassis and container experience
Added 1 month ago
PM Port Driver Compton (BP)
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Must have active TWIC card · -Must have Chassis and container experience
Added 1 month ago
2nd Shift Port Driver Compton - FI
UNIVERSAL INTERMODAL SERVICES, INC.
UISI-COMPTON, CA
- Must have active TWIC card · -Must have Chassis and container experience

UNIVERSAL INTERMODAL SERVICES, INC.

Dedicated Customer Service

Warren, MI, United States

Apply on hrone.wd1.myworkdayjobs.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Universal Logistics Holdings is a multi-billion dollar logistics provider. We have been in the industry for over 90 years and are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, and General Motors Carrier of the Year for 2021! Learn more at: www.universallogistics.com

About the Role We are seeking a dedicated and detail-oriented Customer Service Representative (CSR) to support daily intermodal operations. This role involves managing work orders, tracking rail and port activity, coordinating appointments, and serving as the main communication link between customers, dispatch teams, and carriers. This position is ideal for someone who thrives in a fast‑paced environment, is highly organized, and wants to grow within a leading logistics provider.

Key Responsibilities:

Work Order Management

Enter import, export, and reposition work orders into our Filemaker system.
Update statuses, including PN and APT milestones.
Verify order details such as rates, accessorial fees, and storage charges.
Schedule pre-pulls and coordinate appointment times with dispatch.
Accept freight loads and update customer websites and portals.

Container Tracking + Rail & Port Coordination

Trace container locations across major rail networks (CN, CSX, NS, CP, KCS, BNSF, UP).
Monitor vessel arrivals and grounding status using port websites.
Update last free day (LFD), earliest return date (ERD), and other time-sensitive data.

Customer Communication

Follow up on deliveries, cut-off times, and container availability.
Coordinate pick-up numbers, loading times, and delivery schedules with shippers and consignees.
Provide accurate and timely updates throughout the shipment lifecycle.

Quoting & Rates

Generate customer and carrier quotes, including fuel, chassis, detention, and other accessorial charges.
Verify freight legality, including weight and Hazmat considerations.

Problem Solving

Analyze and resolve customer or shipment issues proactively.
Work closely with dispatch, terminal operations, and field teams to ensure smooth service execution.

What We’re Looking For

Strong communication skills
Computer proficiency and ability to learn new systems (Filemaker experience a plus)
High attention to detail and ability to multitask
Problem-solving mindset and customer-first attitude
Logistics or transportation experience helpful, but we’re willing to train!

Why Join Universal?

Career growth with a respected, established logistics leader
A team-oriented environment with hands-on training
Opportunity to be part of an award‑winning industry leader with nearly a century of excellence

Apply on hrone.wd1.myworkdayjobs.com About employer

More about this job

Skills

Customer service
Supply chain management
Corporate social responsibility
Manage work
Communication skills
Logistics
Problem solving
Attention to detail
Multitask

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