Job Title: Program Coordinator, STEM Department: Scholarship & Programs- STEM Education and Innovation Reports To: Director, STEM Education and Innovation FLSA Status: Non-exempt Band: B1, L2
JOB DESCRIPTION
The Program Coordinator performs a wide range of administrative and clerical duties requiring a knowledge of office routine, an understanding of and sensitivity to procedures related to the department and has a knack for efficiency. The Program Coordinator is responsible for organizing, coordinating, supporting, and processing designated departmental tasks. The Program Coordinator interacts with corporate donors, students, and departmental staff to carry out program goals. Under general supervision of the Director of STEM Education and Innovation, the Program Coordinator position requires initiative, good judgment, the ability to provide support to the department and effective communication skills. Assignments may be based on the geographical area in which the program is administered and/or the type of degree for which the support is awarded (i.e. Business, Communications, Engineering, Science/Math, Social Sciences).
ABOUT UNCF
The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students.
PRIMARY RESPONSIBILITIES AND DUTIES:
- Responsible for ordering supplies, maintaining inventory, requesting equipment maintenance and repair, and other day-to-day operations.
- Manage and process Concur reimbursements for the Director of STEM Education and Innovation. Develop and process invoices and reimbursements for vendors of the UNCF National STEM Education and Innovation.
- Prepare invoices and expense reports for approval and payment.
- Update and manage an accurate, neat, orderly, electronic filing system from which files can be easily retrieved by all staff; updates and records on an ongoing basis (including reimbursement information, student travel info, etc.).
- Receive, open, date, process, and distribute incoming correspondence to department staff; coordinates outgoing mailing, receives, and processes responses as needed.
- Process checks and update the cash log and Raisers Edge accordingly.
- Create mail merges for mass mailings, type, edit, proofread and formas documents, spreadsheets, presentations, forms, reports, policies and procedures, and administrative material with a high degree of speed and accuracy.
- Manage the calendar for the Director of STEM Education and Innovation; coordinates appointments and assists in managing schedules and conference calls.
- Arrange meetings, prepare agendas and/or other materials for team meetings; reserve and prepare facilities, and records and transcribes minutes of meetings as needed.
- Prepare e-mails, faxes, e-blasts, routine correspondence and periodic reports on the basis of general instructions.
- Tailor communication style to the listener; conduct self in a mature, respectful and pleasant manner, and act in accordance with all organizational policies, and federal and state regulations.
- Maintain an appropriate, professional decorum when interacting with donors; display tact and a positive, courteous demeanor.
- Arrange and confirm staff travel including accommodation, travel and car rentals.
- Support and serve as a liaison to other offices/functions as necessary; is cross trained in other functions.
- Other administrative duties as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university. Masters degree preferred and at least 3-5 years experience in Program Administration. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Design – Generates creative solutions; demonstrates attention to detail. Problem Solving – anticipates and alleviates potential programs before they arise; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations, uses reason even when dealing emotional topics. Project Management – Coordinates projects; develops budgets, aligns project resources, oversees project change process, communicates changes and progress; completes projects on time and budget.
Customer Service – May develop Service Level Agreements (SLA), ensures service levels are maintained, develops service fulfillment requirements, aligns resources to meet/exceed customer expectations Written Communication – Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively
OTHER SKILLS AND ABILITIES
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
Strong organizational and written and oral communication skills; requires familiarity with curriculum in higher education (particularly HBCUs); Proficient in Microsoft Office Suite. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
ADDITIONAL INFORMATION
Benefits include:
Medical, Dental & Vision Vacation, Sick & Personal Leave Life Insurance (Basic & Optional) Flex Spending Accounts 403(b) Retirement Account Holiday Savings Plan Annual Success Sharing
Salary Range: $54,000.00 To $57,500.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week, located in UNCF’s Washington DC Headquarters building.
Background checks required. UNCF is EOE M/F/D/V