****Are you compassionate about helping others?** ****Do you want to make a positive impact on your local community?** ****Does a work environment that promotes work/life balance and is supportive of professional advancement ** ** interest you?** If so, we encourage you to apply today! **WHAT WE OFFER** - Flexible work schedules available after probation. - 11 paid holidays each year. - Sick leave accrual that begins on day one, totaling about three weeks per year. - Top-tier health and wellness, dental, and vision insurance programs (large percentage paid by Union County). - OPERS retirement benefit, with a healthy County contribution (10% paid by employee and 14% paid by Union County). - Life insurance free of charge for employees and their families. **JOB STANDARDS** - Preferred associate degree or above in human services, behavioral or social science, education or related field; - OR education or experience in interviewing techniques, business math, case preparation techniques, business writing, customer service techniques and computer technology; - OR high school diploma (or equivalent) plus work experience which meets the minimum essential functions of the position. - Must have good verbal and written communication skills. - Demonstrates regular and predictable attendance. - Consistently and continually represents the agency in a positive and professional manner and provides appropriate internal and external customer service. **ESSENTIAL FUNCTIONS** Ability to interpret and apply policy. Interviews public assistance applicants concerning their eligibility for agency programs and services (e.g. food assistance, cash assistance, Medicaid, and/or child care assistance) to determine their initial and/or ongoing eligibility. Greets guests and serves as agency representation to receive direct incoming phone calls and lobby visitors. Processes and investigates public assistance overpayments and/or under-issuances. Attends hearings and meetings regarding public assistance case is